Very pleasant experience with staff &technician. I really like that they send you the technician's photo in advance. The technician had no issues with the possibility of going in the crawl space. Explained everything he was doing.
Not only was I lied to about dish but out internet was never installed. If your going to be working with Dish you shl how ld train hi our employees not to lie. We were trying to save money and you all ended up costing us money. I will never refer anyone to you nor will I ever go through you again. Worst experience!
I ordered dishtv on 05/17/18, and was scheduled for installation on 05/18/18. Received a call from someone & I was asked if OK to schedule for next day (5/19) between 8-12. Guess what? Kept receiving texts all day, pushing back installation until I received another call, rescheduling me for Mon (5/21) between 8-12. I received a call at a 7:40 this AM to reschedule me for 12-2. I could not be there at that time, so as of this moment, I still have NO service. I am really pissed off! Thank goodness I did not internet, too. I had to pay 49.99 for their 'service' & will blast them from here on out. Wish to heavens I had gone with Direct TV. Never again!
I didn't know that they were supposed to charge me $49.00 for whatever the reason because actual Dish doesn't. I called them and they said they would refund the $49.99. Ha I seriously doubt that I'll ever see that money and I would've recommend them to anyone. Stay the Hell Away from them because they're Liars
$100 dollar gift card not received that was a decision in choosing dish as my provider I suspect this was a come on bait and switch so to speak as of today I have not received any gift card when my contract expires I will be going back to xfinity when they promise a award they deliver no questions asked Thankyou for listening
2nd day waiting for system to be installed.
I purchased what I thought was a bundle which included Dish TV and Frontier internet as was advertised. It seems no one from Dish or Frontier knows anything about it. Looks Iike I will be the loser in this deal as Frontier refuses to give me a discount that was advertised. Disappointed!
No one told me I had to have internet to enjoy all the perks of dish. I was asked if I had internet when I called and I said no. Internet would cost me another 60 a month which makes direct way cheaper than you, I am very disappointed and will go back to direct when2 years r up and am telling all my friends
He came right after the snow let up and we live way back from the road. That didnt stop him, he walked in on foot till my husband came home. Walked back and forth never complained or said anything, whereas the HughesNet guy wouldnt even try to come back and it really wasnt an issue for the dish guy, he just worried about getting stuck but my husband snow blowed for him. The guy even shoveled a little in front of our home by the front door! Thank you to Dish for awesome service and the first to actually come back to our home were others fear to tread.
I THOUGHT I was talking to DISH not Planet dish. I would never have placed an order had I known you people create a website identical to the Dish one and scam people. I had to pay $40 for your little scam and I am not pleased. I will inform all public and personal people about how you scam people for a piece of the action from a reputable company. You awful.
Installer arrived early, Set everything up and was gone in less then an hour. Awesome young man who knew what he was doing. H e is welcome at my Mom's house any time!
Answer: Impossible! They will send you in circles for hours to avoid dealing with basic customer service issues like issuing refunds for cancelled service.
Answer: SCAM... they will send you in circles if you have an issue after they get your money.
Planet DISH has a rating of 3.4 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Planet DISH ranks 2nd among Satellite Television sites.