I would like to advise people that PayPal can not be trusted... I tried to claim a refund on a item that was delivered to a different address I never got my goods after so many emails... Also PayPal said they have a pic of delivery so they are happy even though it clearly was not my front door... They accept random pics from front doors even without asking for your own pic of your own. DON'T TRUST ANYMORE.
I am Paypal customer since 22 years. At that time, they were good and priceworthy - now they are bad and expensive. They are unwilling or unable to deal with situations outside their standardized procedures, they support criminal activities and do not care for their customer's rightful issues and close you out if you complain or are not satisfied.
Understandably they receive 87% negative reviews - and here is one more
A bank transfer that should take 3-5 days and 4 weeks on still haven't received any money. No communication from this bank at all we have to ring them constantly never getting a proper explanation about what has happened to the transfer. Telling us we will get a call back when they have more information but they never call back.thank God for coming my way by using GAARD.IO they helped me with my lost money buy recovering my lost money
They promise costumer protection but never protect me when my packages were marked as delivered but was not. Courier left a package at an exposed place and it was stolen. I did not receive it. I sent to Paypal a photo from courier where he left it, Paypal did not pay attention.the photo shows that courier even did not enter the building to deliver and put the package at an exposed place at intercome area for everybody to take. Aliexpress and Paypal refused to refund as usually. That is why they like to work together. Aliexpress prefer payments through Paypal. Paypal never helped me with my lost packages I did not receive. Aliexpress and Paypal protect only sellers if your package wrongly scanned as delivered but was not. Be careful
I was clearly fraudulently bilked by a hacked Garmin file which gave me a telephone number of the Tech Services in Yonkers, NY. When I tried to update my maps on my Garmin Drive, the hacked file led me to these guys who represented themselves as Garmin subcontractors. I even had a witness who was a guest at Christmas dinner who heard this. They told me Garmin was not honoring the free maps it promised (partly true verified on the Internet) and charged me $199 to fix the problem. In fact they got the maps free from Garmin and uploaded them to my Garmin Drive through my computer while paying themselves through Paypal and sending emails supposedly from me to them saying I would not dispute the charge. Paypal denied my claim to stop a clearly fraudulent charge without even contacting my witness. I will never use Paypal and wish I had found this site earlier.
It was the best company in its field and ended up being the worst and usless and incapable customer service i ever see!First of all i want to notice that i had two accounts!Both of them the last month have the same problem i cant open my messages.After many many chats with their customer service no one can solve my problem and they say about cache cookies and etc that i was already cleared!So i delete my account!I had a long time to use the second one and when i go in i see the same exact problem.When i spoke by chat with their customer service they said that they want to verify that the account is mine and also for work properly i have to send them documents id and address proove.This is the first time i hear this in my life!Anyway i sent them the documents and again the same problem!These guys this company is a big joke right now!I gave them 1 day then i will delete also this account and i will never use paypal again.And i will say it for one more time that in the past it was a great company and they help in many issues that i had with some stores but now they became a company to avoid!If the ownership change i want to congratulate the new owners for this amazing service!
I really want to give no stars. I had a merchant take hundreds of dollars out my account then put it back then took it again this went on more than 12 times. Then they took money out through 14 transaction all were made on same day at the exact same time which is impossible. You can't make that many transactions without a. In passing by. I did a chat with the merchant whom said I did not use my card that day and I had to dispute it through PayPal I took screen shot sent to PayPal have been fighting with them for over a month. They only gave me the money back for 5 transactions and trying to say the other 9 were authorized how can 9 transaction be authorized and not 5 when they were all the the exact time and the merchant even said I did not do it. And show activity from merchant sight to prove I did t do it. They should have caught them when they were playing around with hundreds of dollars back and forth. They can't be trust with anyone money. Cause when something happens they don't have your back even though you have proof. I will be post this on all social medias anyone who reads this please share.
Unfortunately Paypal does not protect the customer, despite clear indications that I was scammed, my case was closed in favor of the scammer. It is very sad. This lesson cost me $39.99 but now I know that Paypal is not safe...
I would often choose a seller based on the point that they have PayPal as an option for safety.
I received counterfeit Nike shoes from kickonstyle.com
When I reported it to PayPal, they wanted me to ship them back in the mail.
PayPal should know that it is illegal to put counterfeit items in the mail. Because I refuse to do something illegal, they closed my dispute.
Don't trust PayPal.
Sent money to my sister. Didn't know she did not have an account with PayPal. She couldn't cash the transfer but they kept the money and never replied to my inquiries.
Answer: I would not recommend PayPal to anyone for anything they're a joke of a business
Answer: Paypal will NOT be on your side if the item is not as described. I bought an item that was totally wrong, advertised as "handmade, hand quilted, made of brushed Kona cotton", picture was beautiful with wonderful quilting and vibrant colors and I was buying from a company from Texas. I received an item from Texas, not handmade, not hand quilted, not vibrant colors, not brushed cotton and it was just a picture printed on cheap polyester/nylon fabric. Hideous. I paid $99.90. Company first offered to refund $30, nope, still way too expensive for a cheap quilt that I wouldn't even use for my pets. Then said if I return the "quilt" to China at my expense they would refund the money. Cost to return? $70. Paypal agreed with this company, denied my claim and I'm sitting here with something I would feel cheated if I paid $10. Paypal is not the company it once was. Use your credit card as that company will have your back. Looking to see what a better option is than Paypal. 20 year customer and I'm done. I do not think anyone actually reads our messages to Paypal.
Answer: They have become a money laundry scamming allowing company. Stay away at any cost.
Answer: USPS delievered it to the wrong address my pacakge was supposed to be delievered too 35710 Bay Morgan Ln, Fallbrook, CA 92028 when USPS delivered it to an address simillar to this one 12354 Alcatal Street (do not know the exact address since they did not email me, but you can call USPS and ask, and that is how I found out) Fallbrook, CA 92028, right city and zip code, far away address.
Answer: I'm thinking someone has to work there, if you send messages you will get a canned reply, I get the same response from 10 messages, basically "suck it up buttercup, you have just been played" but if you try to actually talk to a person good luck.
Answer: They dont. They wait for you to forget it. You get money back if you fill in a form after 180 days.
Answer: Do never send money to PayPal. That money is lost. This company has become a Giants money laundry company.
Answer: No there is not. PayPal protects scammers. Be sure to never use them.
Answer: It doesn't matter if you report them or not PayPal won't do nothing about it they continued to let the scammers operate on their site and do not protect consumers
Answer: SOMETHING NEEDS TO BE DONE WITH THAT LOT, THEY CLAIM TO REFUND AMOUNTS PAID FOR ITEMS THAT DO NOT ARRIVE THATS "BS" I HAVE HAD 3 SUCH CLAIMS FROM 14 TRANSACTIONS AND HAVE NEVER GOT A REFUND DESPITE THEIR CLAIMS, THEY ARE CROOKS, FULL STOP, KEEP WELL CLEAR OF THEM.
PayPal has a rating of 1.4 stars from 2,054 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PayPal most frequently mention customer service, credit card and bank account. PayPal ranks 157th among Money Transfer sites.