Partzilla

Overview

Partzilla has a rating of 4.4 stars from 1,878 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.

service
250
value
177
shipping
185
returns
82
quality
149
This company responds to reviews on average within 2 days
+102
How would you rate Partzilla?
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Washington
1 review
0 helpful votes
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Used part poorly packaged
February 25, 2025

After waiting for my part I received a terribly packaged part " that shipped from GA to SC" the packag was falling apart oversized for the yamaha starter relay and was bouncing all around inside the box. I'm honestly surprised it didn't fall out of the shipping box due to large holes.The part appeared to be used I emailed customer service and we'll see what they send me. This was my first time using partzilla and wasn't what I was expecting it was very disappointing.

Partzilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 25, 2025
Montana
1 review
0 helpful votes
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Better the third time around. Shipping was rough
February 8, 2025

First two orders took over two weeks to be delivered. It was right after holidays so probably had some impact but over two weeks? Was shorted one part but after researching may have been due to web site confusion or my error.

This shipment was the more common week.

Date of experience: February 8, 2025
Tennessee
1 review
0 helpful votes
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The Best
March 13, 2025

I order parts for my son who lives overseas. He has a motorcycle and where he lives he cannot get parts for it. He looks up what he needs, I go to Partzilla and bam! Order the parts and they come so fast, and fragile things, like the air filter was packed like it was stained glass. I love this company. I am a senior mother who knows nothing about motorcycles and their parts and once called because I wasn't sure and they helped me pronto. Great company.

Date of experience: March 13, 2025
New York
1 review
0 helpful votes
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Satisfied Purchase
February 13, 2025

I needed some parts for my Kawasaki Vulcan, 4 shoulder bolt holders, 4 O-rings. The shoulder bolt holders at Kawasaki were 5.99 each at Partzilla 3.99, O-rings at Kawasaki 3.99 each at Partzilla 1.99. I did not have the time to go to the Kawasaki dealer, I would have needed to order on line. The cost savings was minor, shipping for both were the same. Partzilla had what I needed and delivery was in 3 days. I am satisfied with my order and the service with Partzilla.

Date of experience: February 13, 2025
New York
1 review
0 helpful votes
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Great place for the parts I need
March 31, 2025

Always very positive experience when ordering parts from Partszilla from selection to placing the order. My items are shipped promptly and well protected. Fair Price is always a factor and free shipping when level is reached makes Partszilla a parts business I will continue to use.

Date of experience: March 31, 2025
Florida
1 review
0 helpful votes
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Fast and accurate
February 12, 2025

I have never used this company before, but my cousin recently gifted a 1992 Honda quad to my great-grandson (8 years old) and needed a headlight and bulb. I searched and searched until I found PartsZilla and their schematic of the quad on their site was awesome.
I will continue to use PartsZilla if I need any further parts for his quad.

Date of experience: February 6, 2025
Pennsylvania
1 review
0 helpful votes
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Partzilla quality parts
March 24, 2025

I have been changing my carburetor on my four-wheeler frequently. Due to poor quality of the metal it was made of. Partzilla had exactly what I was looking for in quality and shipped it very quickly. Once I got it. I installed it and it fit perfectly and works great

Date of experience: March 24, 2025
Hank E. Partzilla Rep
1 week ago

Glad you finally found a good carb. We appreciate the great review!

Florida
1 review
0 helpful votes
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Very effective website, the schematics and diagrams are very useful and effective at finding the right parts. Live support for questions/clarifications was quick and courteous. Overall, a very good interface and experience for me.

Date of experience: February 15, 2025
Utah
1 review
0 helpful votes
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Couldn't be happier
February 16, 2025

I was very pleased with the parts availability, competitive pricing, the fast shipping, and quality parts that I received. It arrived exactly when and as promised and I was able to quickly install the parts that work flawlesslyl

Date of experience: February 16, 2025
Texas
1 review
0 helpful votes
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Quick Servic
March 17, 2025

When I order from Partzilla, they are quick to mail out my order and for me to receive. When I need a part, I appreciate how quick they are to get the part to me. I could not find a part on their site, I called in, and they were very helpful and pleasent a

Date of experience: March 14, 2025
Hank E. Partzilla Rep
1 week ago

Always nice to hear when our customer service team can help out one of our customers. We appreviate your business.