PartsVu

It is sad when a client who received less than ideal service, sends an email to Customer Service with a very friendly observation receives a poor response. I made an observation that unfortunately cost me $ buying parts in a kit that will not work for me and happens to many people when buying this particular kit. That was all I wanted to do was share feedback and use Parts VU at a later date. I understand not every client can be pleased 100% therefore I shared feedback that could help. The response from the customer service rep is what has driven me to leave a 1 star review. Funny how with the wasting of my own money and receiving parts I don't need was considered acceptable to me and I would use you again, but the lack of courtesy in your agents response is what will lose my business forever. Quality Control, Training and other choices (competition) exist for a reason ;)

I have a speed boat which I usually use when go fishing somewhere in the suburb, and I always buy here service kit when I need to repair the boat. Fortunately, Yamaha boats are very hyped in the industry, you know, if you are into fishing you can relate. And hence, the availability of different parts or maintenance stuff is obvious.
Here I buy everything jsut because they have lower price compared to those stores I used to shop. So, guys, wish you prosperity!

So I placed and order on this website and they took it upon themselves to cancelled my order and call it potential fraud. I had included both my business phone number and my personal cell number and NO one called to talk to me about this order they just cancelled it. When I called them and ask why, they told me it was because I had 2 different addresses my billing address is my home address and I had it shipped to my work address, Im sure im not the only person that has done this! So i will just be buying from someone else now!

Terrible will never be ordering from yall again. Ordered parts and said in stock on the website took over a month to come in. I was pissed off and so was my customer. Went down to a local dealership and got the parts from them bc yall couldn't see to get them to me even though "they were in stock" when the parts finally came in I called yall and tried to get yall to take them back and got told I wasn't able to return so yall lost a customer who would've brought yall a lot of business.