Newage Products

Paid for delivery and installation. The delivery guy never unboxed so they had to send someone to finally do it. The installation has yet to be done after two weeks of sitting in my garage.
Do not use! Customer service is very poor.

I sat through a demo of their products, reviewed the quote with their designer, made some changes to the design by adding additional cabinets, sent the changes to the designer and never heard back. I followed up with a phone call and someone told me they were "working on it".
At this point I would be leary of giving them any of my money.

The company will not let you post negative reviews, have cost us thousands of dollars in delays! Customer service will not respond, ordered white glove service they delivered as standard delivery still waiting for them to set it up or refund white glove service. They mess up and instead of making things right they continue to cost us money. Not even sure about quality but based on service I'm going to assume missing parts as it does look like as it hasn't been unpacked and still in boxes in front of garage going on 2 weeks.

I received my consultation call from Charan and he made the process easy and straightforward. After answering his questions about my design ideas he set up the follow-on meeting with a design consultant and was very helpful, polite and knowledgeable. Thanks for the help Charan I'm looking forward to seeing my space completed soon.
-r

I am yet to receive my order, but I found Omkar with NewAge was knowledgeable and patient! From design to order placement, Omkar was such great help. He helped me leverage all of the promotional offers going on. I'm excited for everything to arrive!

These are far from quality! These are so poorly made, you need 2 people to install shelves, one to push the bowed walls in while the other slides teh shelf in. The cabinet doors don't shut evenly, you need to use your feet and hands to close the cabinet doors. The cabinets are made poorly and def not a quality cabinet if you want quality. I am in the process for the past 3 weeks trying to return my set.

New Age is not only a complete scam, i don't thing there is really a company making these grills. You cannot buy any parts from them? I am left with speculating they are simply a jobber or something like that. There is no way to convert a brand new natural gas model to propane but they sell both. They claim the grill is manufactured as either natural or propane which is a outright lie. The only difference is the connection and orifices. Almost every other manufacter of grills have conversion kits which is the propane regulator and new ofifices. The grill i purchased( 13 MONTHS AGO) for over $5k is now a very large paper weight. The most distressing thing is I bought it from Costco which is being told what a scam New Age is. DON'T BUY ANYTHING FROM NEW AGE!

Hamdan is direct and straight to the point. No fluff, No wasted time and energy. I wish all vendor communications were like my call with Hamdan. My time is important to me and Hamdan gave me back time which you cannot make more of. Thanks Hamdan!

I ordered 2 cabinet unit's that showed the lower base cabinet having rollers. When I received the unit they did not have rollers. I called customer service and they emailed me a response that confirmed that yes the video shows rollers are included but the description does not. Newage misrepresents their products.