website thubmnail of Namastetics

Namastetics

How would you rate Namastetics?
grey star
grey star
grey star
grey star
grey star
Kentucky
1 review
0 helpful votes
Follow Chrystal H.
Unfollow Chrystal H.
Send Message
Share Review
Report Review

I purchased items and was charged $147 but my order never arrived. I've reached out 5 times via email on their page and sent a direct email with my receipt and order number but I have not received anything. They haven't even had the courtesy of responding to give an update. They just took my money. Beware of this clothing company and site.

Date of experience: December 22, 2023
Canada
1 review
0 helpful votes
Follow Madi V.
Unfollow Madi V.
Send Message
Share Review
Report Review

Paid 20$ in duties
February 9, 2021

I just purchased the genie pants (bit of an impulsive buy because their ads keep popping up) and I had to pay 20$ in duties. I'm a bit confused as I thought this was a Canadian company and I'm located in Canada. Anyways it's fine. But the the total came out to $85 for relatively cheap clothing and material. I would have been happier with new lulus.

Date of experience: February 9, 2021
Florida
1 review
0 helpful votes
Follow Vanessa P.
Unfollow Vanessa P.
Send Message
Share Review
Report Review

Steer clear of this business. They claim to be an ethical and sustainable brand but should be investigated for false marketing. Their products are clearly fast fashion and their customer service is awful. They only accept returns for store credit. Definitely a bait and switch.

Date of experience: July 14, 2020
Michigan
1 review
0 helpful votes
Follow sheryl l.
Unfollow sheryl l.
Send Message
Share Review
Report Review

Totally disappointment
September 9, 2020

I had ordered a shirt and yoga pants, which took almost two months to come. Once they did it was too hot to wear the pants so I put them away. Today I put them on for the first time only to find the inside seam on the leg was not even sewn together. They are way overpriced and of low quality. Do not waste your money...

Date of experience: September 9, 2020
Canada
1 review
6 helpful votes
Follow Molly R.
Unfollow Molly R.
Send Message
Share Review
Report Review

Crappy clothes
August 31, 2020

Ended up taking a risk and paying about $75 CAD for one pair of genie pants. I hadn't seen the reviews here until it was too late. They took over a month to get here which I attributed to covid and the borders being closed. Whatever, that's fine.
The pants got here and they are constructed so poorly I probably won't wear them out of the house. The seams pucker in such weird and obvious places and the material is almost see through. Like someone else said, they also claim to be made in the US but the inside of the pants clearly say made in China. Namastetics have deleted my comments on instagram and my reviews on their website. I'm mad that I wasted my money and will think again before I buy from an instagram ad.

Date of experience: August 31, 2020
Canada
1 review
4 helpful votes
Follow Kimberly A.
Unfollow Kimberly A.
Send Message
Share Review
Report Review

Complete RIP OFF!
July 6, 2020

I ordered a pair of pants that cost 100 CAD I wore them once and the lining had torn and there were two holes on my butt!
They made me pay for shipping to send back the pants (Cost me 40 CAD) in order to get a refund for the pants. They gave me 25% off hoping I would repurchase their cheap material, and gave me no refund on the shipping fee. Which I dont understand why I needed to pay when I sent them pictures.

Great design but horrible customer appreciation and quality.

Date of experience: July 6, 2020
Canada
1 review
0 helpful votes
Follow Stephanie B.
Unfollow Stephanie B.
Send Message
Share Review
Report Review

I bought $200 worth of clothing and the leggings were see through in the knees and butt; a top was defective due to the hand covers being cut incorrectly. I attempted to resolve this by emailing the company as directed and they didn't reply. It's been 3 weeks and multiple follow ups with no acknowledgement so now I have to dispute the charge with my credit card company for false advertising. Scammy company, avoid it.

Date of experience: January 21, 2022
Pennsylvania
1 review
0 helpful votes
Follow Mark T.
Unfollow Mark T.
Send Message
Share Review
Report Review

DONT BUY! Awful return policy and sizing!
December 8, 2021

They are potentially the worst site when it comes to returns! They have all their items on sale just over 30% and conveniently have a return policy where items over 30% off cant be returned! In addition the pictures on their site don't match the color of the items you receive! Alot of other better options out there! AVOID!

Date of experience: December 8, 2021
Minnesota
1 review
2 helpful votes
Follow Pamela N.
Unfollow Pamela N.
Send Message
Share Review
Report Review

I placed an order for 5 tshirts. When I hadn't gotten a shipping confirmation after 3 weeks, I emailed Customer Service but got no response. I then called and was told it might be another 2 weeks. I explained that I would be leaving the country for an extended time and asked to cancel the order. They refused to cancel and eventually sent the order, which I had to have a neighbor pick up and return. Disputing with credit card company and now they keep sending me emails asking me to lift the dispute because "they sent the items." This is some of the worst service I have received in retail.

Date of experience: June 29, 2020
California
3 reviews
4 helpful votes
Follow Steph L.
Unfollow Steph L.
Send Message
Share Review
Report Review

Worst experience ever
January 21, 2021

Terrible material, awkwardly shaped not ideal for anyone's actual body shape. I'm not a stick but I'm not thick either and these were the most awkward fit of bottoms I've ever tried on in my life! And I can only exchange so I tried a different type and had the same issues. I came down with a cold and couldn't return in time to see about the tops so now I'm stuck with bottoms that no one can wear out of the house. They outline the crotch area -____-

Date of experience: January 21, 2021

Overview

Namastetics has a rating of 3.1 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Namastetics most frequently mention customer service and fusion leggings. Namastetics ranks 5th among Yoga sites.

service
17
value
18
shipping
18
returns
15
quality
17