WOT Services Ltd

Useless slow customer support

I contacted them to fix the overall review of my business which was manipulated by single review from one of their team or affiliates to harm my business and drive me in indirect way to premium subscription

Cannot be trusted at all.

Since every customer's opinion is different, you may consider personalizing your reply. You want to make them feel appreciated and show that you're listening to their feedback. You can do this by mentioning the reviewer's name in your response, referencing their comments and customizing your message. This can help you build a personal connection with the customer, which may increase their trust in the company and lead them to make more purchases.

As a long term wot member and site owner I have experienced wot from both sides. I did have issues with my site, but they were quickly resolved.
There are sometimes problems with manipulation, but everyone is blaming the wrong members. If you check their ratings you will see that being active doesn't automatically give them super powers. The members doing the damage don't usually leave comments, they just rate sites. It does bug me that they have this ability and I believe their rating should be lowered if they don't give an explanation.
Wot doesn't pay people to rate, they don't have the money.
Yes you can buy ratings from other sites, but it wont help you as many of those selling ratings are known to wot staff and have no power, they are conmen.

Very useful addon, i use this for every site i visit, google integration is awesome.
The only addon that isn't manipulated by other companies and governments.

I love Web Of Trust!
When searching for Web sites, I always check the ratings.
I am glad that this is available to Help people stay safe from bad Websites! I think it is a must to use this.