Fantastic Customer Service. Always offer a solution when timber size I ordered wasn't available on the shelf at the time which enables you to keep your project moving forward.
Friendly helpful staff...unlike a lot of other places we can't mention...
Great product and faster than expected delivery.
My only ciriticism would be the $119 local delivery fee where requests for an ETA were somehow missed and therefore instructions not followed. Also I had to help unload as only one guy (who was a lovely gentleman BTW) with a shoulder injury was sent out.
Overall very happy with the product and will definitely buy from these guys again, but it might be more cost effective to pick up.
Just a small online order!
Quality of the timber extraordinary.
Liked the customer service.
Right on arrival at the yard, I was approached by one of the store man and helped to get what I order online.
Great no nonsense service, will come back
I had a great experience with the team at Megatimber, especially Jayden. He assisted with the order, called me on the day of delivery to say the order was on it's way and then followed up with an email to check all was ok. Great Service. While price is important, so is the service and Megatimber will have me coming back again.
Ordered from this company, products were damaged, no reply, didn't want to know about it! Won't pick up the 3M pallet even after delivery driver said they would. Sales person is rude and just hangs up! Will never use the company again!
A very easy order process online.
However, delivery driver didn't call to give notice and as a result put the timber where we didn't want it, two packs turned up, 1 being different width boards to the other pack (useless) the phone umber on the website requires at least 2 goes before anyone picks up.
Easy to order and delivered no fuss. One suggestion might be to call on approach so I know when the delivery is coming (luckily someone was home to help driver unload). Other than that, it was an efficient way to get materials.
I made an enquiry about having a particle board flooring sheet cut into three lengths and the order was soon generated via the chat line by the helpful staff member.
Picked up the order that afternoon after paying online.
We had a couple of hiccups - caused by us, but Daryl was awesome at making this happen - the service was outstanding an commendable. Daryl worked with us to make this transaction as smooth as could be - and delivery was so prompt - the Driver was totally helpful. I could not recommend these guys more highly - will defiantly be using them again -
Great, fast, helpful. Delivery was great. The product prices are good. Delivery driver was very helpful on site which really goes a long way. I definitely recommend this company to others and will use them again in the future
Overview
Megatimber has a rating of 3.7 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Megatimber most frequently mention and delivery driver. Megatimber ranks 5th among Building Construction sites.
Instant Feedback
- Visit Website
- Strathfield South, NSW, Australia
- Edit business info
Business History
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much Michael for your review, We always here to help.