Been a customer for 10+ years and have generally had OK experiences with Luckyscent - great selection, but slow order processing and shipping. But my most recent experience was downright insulting. I had the temerity to request that they re-ship an order that had been lost by their chosen courier. They proceeded to drag their feet and then imply that I was somehow the problem in this equation. I will be avoiding these inconsiderate goons in the future.
Bought two samples: one of Burlington 1819 by Roja Dove, and one of Tales from Zanzibar by Memoirs of a Perfume Collector. Both smell authentic and wonderful. I haven't found these niche fragrances anywhere else to try them. Shipped fast and without problems both times.
Have no idea what's in these vials. I have 12 samples they are all the same color. Ridiculous, just tell people these could be out of bottles in your bathroom. These could be subs for the real thing without the brand packaging. I've called Gritti and Tom Ford to see if this is how they give their samples. No one else does it this way. Wouldn't buy from them again.
I've purchased around 40 samples and a full size bottle from Lucky Scent over the years. They've all been legit and in perfect condition. I've later tried the same frags in stores, and they're the exact same as the ones I got from this website.
They're customer service is awesome and respond quickly. And they send personalized samples with full size orders. Request what you want, and they'll do their best to get it for you.
Will rip you off, send you a broken bottle, then make it your problem and not give any money back. You can spend thousands here and they simply don't care. Also fake perfumes. Take your money elsewhere that values and appreciates you.
I tried a friends Delina she got from Nordstrom. Lasted days even after showers. Ordered sample from Lucky Scent and lasted 2 hours. Ordered from Nordstrom and it lasts at least a day or so. This has to be a knock off. Save yourself the trouble and pay full price from Nordstrom.
Have ordered multiple times from this company and have also shopped at their brick and mortars stores a few times. The customer service is always phenomenal and they always ship in a timely manner with care. The products have always been perfectly wrapped and in good quality. Love this company and will continue to purchase from them!
LuckyScent is excellent for buying perfumes. I am its regular customer and quality is best. Price is affordable. Smell is best. Collection is huge with wide variety. Happy customer. Recommended to friends.
I really wanted to love this company, however, beware they send fake fragrances. Not pleased at all. I can't even smell it after just a couple of seconds.
My husband bought me a fantastic fragrance called Divine. It was a Christmas gift. When I opened the package we found a broken bottle that had leaked though the packaging. We e mailed the company in December. Today is February 15 th. We still have not received a replacement or any sort of compensation. Will never purchase from this company again.
LuckyScent has a rating of 3.1 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuckyScent most frequently mention and customer service. LuckyScent ranks 18th among Perfume sites.