I received a gift certificate for liftopia and have only used in once in 4 years due to Liftopia not having lift tickets available. They also send you to third party sites where you can't use their gift cards for many purchases and you end up paying out of pocket …it's like a scam
I read several bad reviews for Liftopia but decided to take a chance. The bad reviews had to do with people making changes or cancellations. Since I did not have these issues I ordered online my lift tickets. It was a breeze picking them up at the ski resort. Definitely using Liftopia in the future.
Great prices, and good selection of locations. Timely updates when things change. Just beware of following links to resorts websites as some may be old links and have wrong information. I ran into this once, and I'm not sure if it was an error on liftopiasend, or the resort I linked to, but just be aware
I went to www.liftopia.ca and was redirected to.com. I assumed prices would be in CDN dollars and unfortunately it was not. I ended up paying the same price as the ski resort offers. I would have much rather directly supported the ski resort instead of using this site. The price in USD is only viewable at the end and it is not very prominent. Unless you have a keen eye and are paying attention to details you would not notice, especially since I used a Canadian web address to begin with.
I saw a lot of negative comments regarding LIftopia. I have never had a bad experience with this serviced. You are getting lift tickets at a discount price, you have to use them on the day that you indicate you are going to, there are no refunds and they are not transferable. That's clear when you buy them. I saw a number of comment $#*!ing about making changes to when you could use them. That's not how it works. It's a good deal as long as you are prepared to use them on the day you purchase them for.
I went to Liftopia for the first time to book day trip tickets at Copper Mountain. I selected the day from their calendar and booked it. The confirmation came back with tickets for a week later. I chatted with them to correct it but they simply said we don't book day tickets but would credit my $200.00 for another trip. So now I get to let them bank $200.00 for me until the next time I get a chance to ski. Not cool!
We bought tickets using Liftopia. The race we were going to watch was postponed to the next day. Liftopia refused to switch our tickets, but switched them for our friends because they bought them the night before! So, we were penalized for being prepared! Customer service stinks!
My father wanted to get my children a gift card to a water park at a ski resort for Christmas. He tried to purchase it directly from the ski resort but accidentally got it from Liftopia. When he spoke to them they falsely represented themselves as the ski resort and told him that the gift card would work at the water park. It turns out that the water park does not except Liftopia gift cards. We have attempted to contact Liftopia several times and they will not give him a refund.
Liftopia is clearly not a reputable company. We are not wealthy people and lossing $350 to these crooks is a substantial financial blow this time of year.
The webpage of the ski resort had a much better discount available. I'm trying to see if they will refund my tickets but I doubt they will. Wish they offered refund within 24 hours or will give me the same rate as the ski resort discount. Don't use liftopia.
Here is a complaint - Short story - I purchased for Mammoth, VERY bad blizzard, not safe to ski, Mammoth keeps a couple lower lifts open and Liftopia says they only refund if Mammoth closes entire mountain (which they will never do bc of all the refunds). So, Liftopia says too bad, haha its in the fine print! It is one thing when I do not use the ticket for personal reasons (that would be no refund, of course) but dangerous Mother nature should warrant a refund or raincheck. I will never use Liftopia again, but if you do... you know what you are dealing with...
Answer: They may be legit but they operate like a scam. They are scummy operators. They offered same day lift tickets on their calendar but after I booked and paid they came back confirmed for a week later. Not cool! No refund!
Answer: It does state NON-REFUNDABLE. However, if you choose same day tickets by clicking on their Calendar it will book and take payment. Then they will confirm your tickets for a WEEK later. Not same day. No pre-confirmation notice just pure bait and switch. Then you are completely correct, NON-REFUNDABLE.
Answer: Yes. It failed. They offered same day tickets from their calendar but once booked they were for a week later. No refund!
Liftopia has a rating of 1.8 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Liftopia most frequently mention and customer service. Liftopia ranks 20th among Skiing sites.