LegalZoom

I paid of last will and testament, and paid an extra $10 to get it printed and mailed, They did not print it, and did not mail it, and they refuse to answer requests for customer service help. I also paid for a some wallet cards, that they never sent. They are truly bad bunch of people, evil managers. I wrote to Senator Collins and the liberal Jared Golden from Maine to request a investigation for fraudulent activities. They need to be investigated for fraud.

Stay away from any 'recurring' options. Used for creating a Will which included a sneaky 200 dollar annual plan to call in and get legal advice. The charge was noticed 1 day after processing which after calling the supposed support line ended with them saying 'we can't refund this based on policy.'

I had to dispute the charge with my credit card company. While the basic services are good this is a 'customer killer' for me.

Legal Zoom is impossible to deal with. I paid $99 for the Basic Last Will product and filled out the questionnaire to the best of my knowledge but because I repeated information, I found out that the Basic Last Will was never sent to me for signing. I had to inquire why I had not received it. I texted and emailed their support desk for over a month trying to get them to allow the revision. They eventually allowed me to revise the Basic Last Will but charged me another $29 to revise it after the initial month. Of course they did! I strongly recommend anyone wanting to have a Last Will drawn to seek it elsewhere because Legal Zoom just doesn't care about their customers!

The most horrible customer support and the longest wait times I have ever experienced. I purchased an LLC package with all the bells and whistles to include expedited processing. After two months of waiting, broken promises from customer support ("It will be finished today, we are so sorry for the wait..."), many unanswered questions, no contact, hours on the phone and in chat rooms, and a refusal to refund services not rendered, I cannot recommend LegalZoom.

I canceled my registered agent and they charged me and said I'm not getting my money back. I asked her how do you get the option to cancel online and it doesn't cancel it. She said even though I did that I have to go through secretary of the state and change it. I will never use this site again.

I spent money with legal zoom to set up my LLC. I was told my brand name was available and even got a congratulations message from them. At that point I started ordering products for my LLC. My shirts actually came in a couple hours before talking to the people at LegalZoom and finding out that my name actually isn't available. They never offered to make thing right in any way. Will definitely be figuring out how to get my money back.

Very Efficient. Christian@ LegalZoom asked very directed & pertinent questions and was able to assist me with setting up my LLC. He was also able to provide an additional service that they offer, which reduced the amount of time I need to spend dealing with the State for a low price. Extremely pleased with my experience.

As a medical professional you do not receive any training on how to start or run a business. Sarah was so incredibly helpful, answered all of my questions, and literally spent 60 minutes patiently walking me through everything. If I could give 10 stars I would, absolutely amazing customer service. I am so beyond pleased with my experience, she took my fears and turned them into excitement. Best purchase I have ever made, she should be in charge of training all of your staff. Great job!