I was skeptical about ordering a prom dress from an online vendor but took the risk. The dress was ordered on March 3rd and shipped by March 10th (I paid for a rush delivery). I received questions about sizing measurements and color, which I did appreciate. Because I wasn't sure about the fabric, I ordered one size up from her normal size. I learned the hard way to just order her normal size 4. Due to ordering a size bigger, I had to get it altered a bit. We found a local alteration service to take it in. The dress is gorgeous!
Please do not order from them. I am getting the run around about returning a dress that I provided measurements for that arrived too big.
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
I was a bit skeptical at first because I've never ordered anything that had to be tailored from an online website. Long story short my purchase process was very easy and the communication was very good. I ordered a dress at the last minute and paid for expedited shipping. The dress actually came before I was supposed to receive it. Please if you're thinking about purchasing from LadyPromDress do not hesitate. I will be a repeat customer for sure.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
I was very nervous to order from this company but I'm very happy we did. My daughter looked beautiful in the dress and it was as described. I added a picture the gloves we ordered separately but paired great.
With very little alteration needed. The dress made my daughter look phenomenal. She was gorgeous and elegant. The dress had high-quality and made a statement. Thank you so much. The shipping was faster than expected and your communication with me made me very comfortable with ordering the dress online. Thank you so much for your professionalism. We will in the future do more business.
The dress was beautiful was exactly like the picture. The dress came on time. My only issue was the sizing. I sent in measurements and the dress was still to big had to pay to get it altered.Maybe it was me Idk but overall great experience
I measured my daughter for her dress. When received it was too big and too long. I am not sure how it could have been after following the specific instructions on how to take the measurements. I paid more for alterations for the dress than the cost of it.
Lady prom dress came through and saved the my sister didn't have a dress and they came fast with the exact design and perfect size for little sister she looked beautiful
Overview
LadyPromDress has a rating of 4.5 stars from 947 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 19th among Discount Asian Products sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members