I ordered a pair of Nike release University blue shoes and they NEVER shipped - they took my money, claimed they shipped them, provided a fake tracking number and then even provided a fake picture of them being delivered - only they werent my shoes, it wasnt my address and NO ONE from the company has even responded back! I have had to get my credit card involved under a fraud alert and still waiting on the refund! DO NOT ORDER FROM THEM! Warning!
Fake page. And seller. Never been on this site but from purchase that didn't go through from months ago they were waiting to use my data. It will try to take money from your card on more than one occasion.
Returns are a nightmare. Kixify takes no responsibility for fraud and you have to all the work thru PayPal to get your money back. I tried Kixify once and will never use them again and will not recommend them to anyone. Also when I did get any correspondence from customer service they were rude. There are much better shoe sites to use. Don't waste your time on a 2nd rate 3rd party shoe scam
I tried selling on their platform for a couple weeks and got absolutely no sales, which is fine, and that is not what I am upset about. What I am upset about is the fact that I decided not to sell on their platform anymore, but there is no way to delete your account or any of your information they have by yourself. You have to email them and ask them to delete your account and all your information. I emailed them, got a response asking me to stay and if there was something they could do to help. I declined and asked them to please delete my account with all my information for over a month now and have gotten absolutely no response and they have still yet to delete my account. Very unprofessional and I would highly advise not to sell on their platform. Not worth it.
Ordered the sb dunk turducken waited for a week before asking for shipping details. No response. Messaged the seller multiple times and messaged kixify. Struggle to get customer service. Had to go through PayPal and amex for my refund. The scam is get your funds and collect interest on it while you wait to get refunded. It's a hustle.
Day after I made purchase, market place seller page was suspended so I ask for cancellation but seller send me with fake fedex tracking number and make it looks like shoes was delivered which I never recieved.
And paypal buyer protection is useless because of seller send fake tracking number and status was delivered.
You're reviewing your own website, telling customers to use their common sense when purchasing products through your website just sounds like you need to stop scamming mfs put of their money, you would think you'd would use your common sense before you get caught. How pathetic. My seller had GOOD feedback... DONT worry, YOU WILL get yours, hope you have the common sense when the time is right.
RUN! FROM THIS SITE, ALL THE SELLERS SEND FAKE TRACKING #S THAT ARE NOT YOUR ADDRESS, AFTER PACKAGE IS MARKED DELIVERED, PAYPAL SIDES WITH THE SELLER IF YOU TRY TO GET YOUR MONEY BACK... GO STOCKX OR GOAT
I bought a t-shirt for my brother and never received it, that was since in January, I sent numerous emails and messages got no reply would NEVER do business here again. I would have given no stars but you must select it.
This website should be removed... Total $#*!ing scammers on it. Watch out for any seller that ships FEDEX
They produce FAKE BOL stating your items had been delivered the DAY before you ordered them. LOL LOOOOOOSERS ON THIS SITE.
AJ3 Camel Mens 11. Counterfeit as hell. The one on the L is real. R is not even leather. How much bigger theviens toe guard are. Check it out! Never again!
Bought some shoes from the app kixify and about two days later they were refunded I sent the seller an email but they completely ignored it and I haven't gotten a reply since don't sell shoes or start a business if you simply don't know how to reply to people's questions or concerns!
Seller gave me a fake tracking number, it didn't even have my address on the delivery page! Went through PayPal opened a dispute to get my money back they denied it just because it showed a "delivery" status when I provided evidence I never received anything! It's too easy to get scammed on this website just cause they use PayPal doesn't mean anything! They will find a way to get your money regardless. Now I have to file another fraud case with my bank!
WASTE OF TIME, THEY ROB YOU OF YOUR MONEY! DON'T BUY FROM KIXIFY!
There nothing but thieves. They'll take your money but won't give you authentic shoes. There were 2 fake pairs sent and they said that they were real. Jokers
I won't lie I purchased a pair of galexy rookie zooms and paid 450 this was 4-5 yrs ago and I received my kicks and they came with all the decal's no issues also a pair of Foamposite 1 all white for my girl and all was good
So the website is a poor layout. I mean it is hard to find exactly what you need and it's important when it comes to shoe sizes.
They only use PayPal. Big negative.
My main complaint is they require you to have a cell phone to verify anything. I did not want to provide them with my cell phone number and asked for an alternative way to verify... Like me calling them. They said the only way is with a cell phone so they may send a text.
So, I cancelled the order. Of-course, it's PayPal. So now I have to wait 14 days to see a refund on my PayPal account which goes back into another credit card; another 7 to 10 days before I see the refund on that card. See what I mean?
Just order from e-Bay or Amazon and save yourself a lot of trouble.
Set up a store to become a reseller on Kixify and they suspended my account because they stated that a pair of shoes that I listed was priced too low. It wasn't until I priced it similar to what other resellers had listed for the same item did they lift the suspension. This is called price discrimination and is illegal according to US federal law. If you find items to be grossly overpriced it's because they've removed any possible competition (which benefits them since they receive a commission off every sale). I have filed a report with the Federal Trade Commission and the New York State Attorney Generals office.
Order a pair of shoes for my daughter. I thought I will give it a little time because of the COVID-19 I knew it may take a little while, Three weeks went pass and my daughter ask if I had order the shoes and I told her yes. We went on line and try to track it, nothing so I tried to get in touch wit them and I did they sent me a tracking number and told me it would be there in a couple of days. So I waited a week nothing was moving with the tracking number. So i emailed them mind you this had became a month didn't answer me so I call pay pal because that's how I paid once they got in touch with them the shoes showed up at my door. They have a lot of tricks before you order please read the reviews first. THEY WILL TAKE YOUR MONEY BUYERS PLEASE BE AWARE OF WHAT YOU ARE GETTING INTO WHEN YOU ORDER FROM THIS SITE.
I contacted a seller who said he had my size, I paid for them and sent the seller the kixify order number to prove it. Kixify gave me a warning for sending the order number, next day I got a refund. Then the seller disappeared, so, I tried to find more options and the site blocked me from accessing the product in my price range. They gave me access to the really expensive shoes but not the more affordable shoes.
Spent $499 on a pair for sneakers through kixify. 9 Months later, I tried selling them on GOAT and was told they weren't authentic. I reached out to kixify and they were no help. They kept referring me to Paypal for a refund. Since Paypal only covers up to 180 days, I'm out of luck. BEWARE- the site claims guarantee from Paypal, this is basically Paypal's universal coverage, whether you buy through Ebay or other sites. This company DOES NOT back their products. If anything goes wrong, you will need to go through Paypal for any recourse. If you absolutely need to use their site for a purchase, I highly recommend getting a 3rd party to authenticate the sneakers upon receipt. Remember, just because your buying through Kixify, it doesn't mean the product has been authenticated by the company. They simply facilitates the transaction, takes the fee and runs with it.
The company, Kixify, faces significant challenges in customer satisfaction, primarily due to issues with order fulfillment and customer service responsiveness. Many customers report experiencing delays, receiving counterfeit products, or being misled by fake tracking information, leading to frustrations with refunds and returns. While some users note that purchasing from reputable sellers can yield positive experiences, the overall sentiment leans heavily towards dissatisfaction, with complaints about the platform's handling of disputes and account management. Improvement in customer support and clearer operational processes could enhance their reputation and address recurring concerns.
This summary is generated by AI, based on text from customer reviews