Inmotion Hosting

I have used a different hosting company previously and had nothing but problems. My site was down for a week for no reason, then stopped receiving e-mails from my contact page, then they doubled my fee without any notification. Finally I decided to find a new hosting company. I shopped around and felt very comfortable with Inmotion's customer service. Great futures with great price and outstanding customer service. They are professional, knowledgeable and polite. Much to my surprise they are located locally. It makes it much easier to talk to someone that actually speaks English and easy to reach. I highly recommend Inmotion.

Overtime, I would say that at least one month something would go wrong: unable to reach my websites—agent would suggest it was a bad router, buy a new router, happens again and again—not the router, some security issue that the smart agent know about— and on and on and on. It feel personal, like all this complaining they will give me more trouble. That, and with an extraordinary renewal rate, a huge lie about uptime (I have the file to prove it); I am there only because moving on takes a lot of time and work. I have had some bad hosting companies, but the amount of time, frustration and ignorance on the part of this company — when the time is right—I will flee!

I've been using InMotion Hosting for myself and my clients for more than 10 years and wouldn't go anywhere else. Their 24-hour tech support is one of the main reasons. I've only used it a few times but they were important times and I always got someone who knew exactly how to solve my problem. Another reason I stay is that their servers are fast and they are always upgrading their system. They offer just about everything and at a price that is great. This sounds like an ad but it's the truth. I'm a user and a web developer and very appreciative of a great company with integrity.

When my Reseller (third-party supplier) dropped hosting services to my website with little to no notification, I was an emotional wreck. BUT InMotion Hosting, came through. Their customer service and support team walked me through every step. I had one bad experience with one staffer. The migration took a bit longer than the 24-72 hours stated and I had hoped but a lot shorter than what the "mean" staffer stated. My over all experience with InMotion Hosting has confirmed that I am in the right place for my domain/hosting needs and I will recommend them to anyone that needs the support! Raylan Smith, A+ Consulting & Training Group

I have been with inMotion hosting for years.
The last 6 months have had big problems.
In January they upgraded me to a server that cost 3 times as much so I would have separate cpanels to prevent a server wide infection if one site had a problem. They charged me and 6 months later i find out i only have 1 cpanel instead of the 5 they agreed to split my files in to.
The last 3 weeks I have been trying to get server info transferred to inmotion because of an email issue. Awful internal communication has me 3 weeks later paying them for the transfer yet they never did what i originally asked. Further in motion said this would be a free serice. I'm about to start packing up my server and bringing it somewhere else. The customer service supervisor talked me in circles and refused to let me speak to his manager. An hour and a half on the phone with no resolution. I got fed up and hung up