So happy we decided to buy a moissanite wedding ring from Honest Solitaire. We ordered the ring custom design and size and it arrived a couple months later because of customs. Customer service always answered when I had a question, and I can imagine they have a lot. A lot of inquiries to get through daily. I appreciate the price they are able to offer for the quality of the product, we would not be able to find anything else like it in the US.
Ordered an engagement ring and a matching wedding band. BEAUTIFUL! Very high quality work for an affordable price. Customer service is so responsive! I am so pleased with my purchase! Highly recommend.
Ordered a ring from website, 10 weeks ago, still haven't received it. I payed extra for fast track shipping so I would get it in three to four weeks because I had the engagement all planned. Messaged a number of time and not once would they give me an estimated time of arrival. Last time I messaged I was told it was shipped almost 2 weeks ago, but they never gave me a tracking number. This is being shipped within Canada. I also payed extra fee for buyer protection which is good for 60 days after order in placed, now I'm at almost 70 days and my protection, I'm assuming is expired, and I have no ring.
They explained to me the issues they had at the end of 2022 and most of 2023. I understand. They are a small local business. To be honest the first time I ordered they were in a tiny office they rented part time. I was happy to see them grow into a bigger office and eventually a store (where I ordered wedding bands in 2023, yes very late delivery). Overall though, they provided me with loaner bands when mine were late. This was great. My first purchase in 2019 went very smoothly and I received an amazing pear ring for my wife. All my final products are great and I've had no issues. I still recommend this small business and hope to see them on their feet again.
I was referred by a friend to get my custom ring designed here. I knew what I wanted in my mind but I couldn't find the right one anywhere.
I'm so grateful to this company for being so patient with me and helping me create such a wonderful one of a kind piece.
Thank you!
I went thru the process of getting a custom engagement ring made with Honest Solitaire. I dealt with Mackenzie during all the steps. I couldn't believe how fast I would get a response. Sometimes I would email late at night and receive an answer right away. The ring came out absolutely perfect and they nailed every single spec ( there were a lot). Being a guy and not knowing a lot of details that go into making a ring, they made it so easy to understand and navigate through the steps. I would recommend Honest Solitaire to anybody out there looking for a ring!
I worked with Honest Solitaire on a customized engagement ring, and it turned out beautifully! From start to finish, they were able to answer all of my questions about the process, production, and delivery of the ring. My (now) fiancee is in love with her engagement ring and receives compliments on a daily basis! I'm so happy to have gone with Honest Solitaire for our engagement ring!
Ordered a travel ring to use instead of the engagement I got my fiance that was thousands. I got an oval moissanite ring here that was in stock. Got it in just over a week. Ring is beautiful and I'm very happy with it.
When I was choosing a good jewelry for the anniversary of the wedding with my wife, I tried to find the best from the best. In my opinion, people always have to pay attention to various presents like jewelries, because they literally help your relationship to be stable and tight. I found this company and decided to apply to the managers here in order to find out all the details concerning a particular ring. They explained me everything politely and created an order. The ring came pretty fast and I have already gifted it to my wife. She ws so happy that I haven't seen her so happy.
Amazing customer service and it was so much more adorable than any other place I was looking at both online and in person. Will definitely be purchasing more gorgeous rings for myself.
Honest Solitaire has a rating of 4.1 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Honest Solitaire most frequently mention customer service and engagement ring. Honest Solitaire ranks 3rd among Card Games sites.