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Homes.comReviews 4,139

2.8

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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California
1 review
0 helpful votes
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Is it a scam?
January 7, 2025

If they are agood service to use, why do they lock you in for 6 months? Month to month would be the way to go. I have heard terrible things about this company. Anyone would like to comment on here about them? They do not have a customer service number to call.

Date of experience: January 7, 2025
Arizona
1 review
3 helpful votes
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Arrogant, Disrespectful
December 24, 2024

Arrogant and disrespectful.
Homes.com is the only online real estate company that is so arrogant and disrespectful as to willfully ignore direct requests from property owners to remove personal information from their website.

Date of experience: December 18, 2024
Tennessee
1 review
2 helpful votes
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Empty promises
November 28, 2024

Do NOT believe a word they are saying. The only leads you might get a scams. Any promise that they have drastically changed because Costar bought them are untrue.

Date of experience: November 28, 2024
Florida
3 reviews
1 helpful vote
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THERE IS NO PEACE AT HOLLYBROOK IN PEMBROKE PINES
TODAY on a Sunday a security guard knocked on my door to give me a letter from the association
I DO NOT RECOMMEND THIS PLACE TO MY WORST ENEMY!ยก!

Date of experience: June 30, 2024
Georgia
1 review
1 helpful vote
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I have not been able to log into account to update. I sent many emails but No response. Tried to make calls Nobody answers

Date of experience: August 23, 2023
Florida
1 review
0 helpful votes
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Im sick of seeing 55+ communities. Having all these 55+ community listings flooding online is making it extremely hard to find something that ISNT 55+. I wish there was a toggle to HIDE ALL 55+ COMMUNITIES when searching for a home.

Date of experience: August 19, 2023
Arizona
1 review
0 helpful votes
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I've had my Homes.com account since Jan. Looks good on first blush. Search tools seem good and quality seems good. The site looks amazing, but don't count on it to generate real leads. For search, it does use IDX. My clients said the search tool was good. The single page website is good. Been receiving leads for months. 100% of these leads only want to communicate from What'sApp or Instagram. When I say those are unsecured, they no longer talk to me. I don't plan to renew my site. Disappointed I got zero ROI. Hence the 3 stars. Lead capture rate was not good.

Date of experience: September 25, 2022
Michigan
1 review
1 helpful vote
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Cabinhomes.com
July 21, 2022

I contacted the people at this site (cabinhomes.com) and a representative refer me to a realtor that buy and sell homes. It seems like they probably don't have enough Realtors working in Pennsylvania for the people at this site. They get impatient and arrogant and at times belligerent then the representatives get upset because they don't know the process of buy & selling homes. They advertising Beautiful properties to make their site look good and also lack communication skills. Very horrible experience.

Date of experience: July 21, 2022
Brazil
1 review
0 helpful votes
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Great service
May 2, 2022

Very helpful and informative. We got our place sold for over what we wanted! I highly recommend this service.

Date of experience: May 2, 2022
Missouri
1 review
1 helpful vote
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They are not going to advertise your listings, they will lie to you and steal money from you and never do anything at all they claim you are paying for. You will pay for nothing and never be able to cancel because they lie over and over and confirm you cancelled then keep billing you and pretend you didn't. They are so dishonest and nothing but a scam. Their positive rviews are paid for and fake.

Date of experience: February 19, 2022
North Carolina
1 review
0 helpful votes
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I'm a Re/Max agent and they used to manage lead generation for them until a few years ago. I never got many leads but they claimed to be so much better, so I agreed to use them for 6 months. 1st month, nothing. Complained and they gave me a second zip code. Still nothing. Complained and they assisted with using a Concierge service they offered. I could connect other lead generation into the site and they would assist with managing and follow up. That was a nightmare. They would try one time and never touch again. That was worthless. Continued to complain and tried to cancel month 5. They convinced me to pay and that they would work to assist me. NOTHING! CRICKETS! So I refused to pay the last month. TODAY I got a collection letter. Really? Going to call and pay it but they never once advised that if I didn't pay, it was going to collections. That shouldn't be allowed. You shouldn't be able to write off a contract amount that never performed in the first place. I should complain to the IRS. That is fraud!

Date of experience: September 5, 2021
New York
1 review
0 helpful votes
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Excellent
August 11, 2021
Updated review

It has been a pleasure from start and now. Alot of dead leads, but 2 great ones. I recommend this outlet for leads.

Date of experience: August 11, 2021

Great so far
February 16, 2021
Previous review

Great so far

Date of experience: February 16, 2021
Nevada
1 review
0 helpful votes
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Don't waste your money
September 10, 2021

Not worth the money, or the time. Tried to cancel my account but told I was in a 6 month contract, when I signed up was told I wasn't in a contract.

Homes.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2021
New Mexico
1 review
1 helpful vote
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Awful, I'm a realtor, I received no leads or no genuine ones and it took me ages to cancel my direct debit with them. There is no where on their site to cancel. What a waste of money!

Homes.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
Louisiana
1 review
0 helpful votes
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Using HOMES.COM to grow my business
July 26, 2021
Updated review

I have committed to a 2021-2022 annual contract for branding and marketing to grow my real estate business.

Date of experience: July 26, 2021

I have committed to a 2021-2022 annual contract for...
November 25, 2020
Previous review

I have committed to a 2021-2022 annual contract for branding and marketing to grow my real estate business.

Date of experience: November 25, 2020
Virginia
1 review
0 helpful votes
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Overall price is good for the 3 months try out
July 21, 2021
Updated review

Dan Delacerna was very helpful with the lead information. He understood my needs and concerns, thanks

Date of experience: July 21, 2021

Dan Delacerna was very helpful with the lead information. He understood my needs and concerns, thanks

Date of experience: July 14, 2021
Florida
1 review
0 helpful votes
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Easy Setup
July 15, 2021
Updated review

Within 3 days of purchase, the setup team called. I was prepared and knew what I wanted so it was a cinch for them to make the adjustments I wanted. Thanks, Wendy!

Date of experience: July 15, 2021

Thanks, Wendy!
July 8, 2021
Previous review

Thanks, Wendy!

Date of experience: July 8, 2021
Washington
1 review
0 helpful votes
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Quick and easy setup
July 13, 2021

Setup on the account was quick and easy to accomplish. The phone call appointment took about 20 mins. Pleased with he outcome.

Date of experience: July 13, 2021
Oregon
1 review
0 helpful votes
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Jennifer Ross is FANTASTIC!
July 7, 2021

Jennifer Ross is FANTASTIC! So glad we spent time on the phone today

Date of experience: July 7, 2021
Colorado
1 review
0 helpful votes
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Great service
July 7, 2021

Both people have have dealt with are professional and great to work with.

Date of experience: July 7, 2021