Hidden Botanics

Super sad about my experience, had such high hopes! Ghosted me after I made my $1500 deposit, no response to emails after 6 months, absolutely zero customer service. Requested a refund and haven't heard back. Had to contact my credit card company.

I'm sure they'll just delete this anyways, like they seem to do with all negative reviews. I'd avoid this company - weddings are too precious and expensive to work with such a dodgy company.

Items received do not match ad or pictures, be warned. Ordered a different size bouquet as wanted smaller than XL but it's missing several types of the plants depicted, and cheap-looking ones have been substituted in their place. Buttonholes also do not match plants in ad. Seller refused to recognise they have legal obligation for items sold to match description given and instead offered me money off a future order… why would I want to order from a seller that I now don't trust?! Buy at your own risk. Now left in the lurch right before my wedding.

They forgot to ship our order, first of all. After we contacted them about an update a month after we had ordered and paid in full, they finally "shipped" our order two weeks after, without ever really communicating that they had forgotten or were working on our order. Our package has been "on its way" to a shipping depot for over a month now. They closed all of our support tickets and blocked my wife on Instagram. Absolutely disgusting business practices and they should be ashamed. These are people giving them confidence for their weddings, and they are bending you over and then acting like YOU are the problem.

They reported my comment on ig as spam after I got frustrated my bouquet didn't come and they won't respond on email. They say all over the website it will be sent out in 7 days, mine was 9, I paid express international and they didn't provide international shipping. Since 10/01/23 there was no update on location and no response from them. I ordered 9/16/23 and it's 10/11/23 will not bouquet. Express shipping for what? Plus the late dispatch. Don't go here. Play it safe and go local.

Beautiful beautiful flowers. Just much smaller than expected/wanted so I couldn't use it for the original purpose, but that's on me for not reading the details and measuring fully. Really love the arrangement and color.

Absoloutely stunning bouquet! I was so excited to order this as I have known I wanted it to be my wedding bouquet for months now. It arrived well packaged and is exactly as beautiful as I expected. Communication from the seller was lovely too.

Absolutely beautiful! A little bigger than I thought but the colours are just stunning and it sits wonderfully in my hair!. Seller was also amazing, my phone played up and I accidentally ordered 2, she refunded me super quickly and was so helpful!

A beautiful arrangement which we think will look gorgeous on our flower girl. The original piece didn't turn up in the post out of no fault of the seller. When informed they remade and re delivered within 2 days of contact. So great service all round.

This bouquet and matching bridal party set is absolutely beautiful! Shipping packaging could have been a little better as the bouquets are a little flattened, but it's to be expected when shipping overseas. Overall, I love these flowers and customer service was stellar!