HealthPlansReviews 47

They take too long to process payments - even when made from a bank. Then they charge a $40 late fee - and interest! Beware - pay early if you must use them and read the fine print. It's usury.

I was looking for cobra or other affordable health insurance plans because I got laid off from my job. A fake agent called and claimed he was from covered California and I gave my credit card info…. And my insurance id number. Then stole $860 saying it was to be refunded the next day so I can be on the wait list. The bank blocked it and sent a text the guy on the phone said to approve it. The charge went through. Nothing was refunded the next day. I asked am I being scammed. The guy hung up and I filed a fraud report immediately with my bank. No insurance plans were sent to me.They need to get shut down and sent to prison. So not cool especially targeting unemployed people. I won't get my money back from the bank for 5-10 business days. I need it immediately and it's inconvenient to deal with.please get robo call blocker to block all the phone calls you will get: the email is definitely fake and will phish your info

You will get dozens of calls from brokers trying to sell you health plans. This site should be shut down.

Signed up to get a health plan and I been getting multiple calls! The numbers are local. I been blocking them. Be aware of scam call.

Bought the insurance from them because we needed insurance and it seem like a good deal for all the benefits the guy said our plan offered ~ basically didn't need to pay for doctor visits, lab work, prescriptions, etc. within their network of places they offered other than the monthly payments. Person on the phone said the plan was effective immediately and while we wait for our insurance cards to come in the mail, we just needed to tell the person at the doctors or wherever we need to use the insurance the plan name and id #. Went to the pharmacy the next day to update the insurance and they needed more information(BIN#, PCN#,etc.) so I called the customer service number 6 times, no one picked up. Finally got through to someone and after explaining I need the info and they hung up on me. This happened a couple of times until I just asked for the supervisor directly. I told them the situation and gave them my name and they told me they couldn't me under the plan/in their system. They gave me another phone number to call that handles that specific insurance plan. I called that number and the person also couldn't find me under the plan. Then they proceed to ask me how much I paid for the plan and when I answered, they said that they can offer me a plan with a lower price. I asked them would I get a refund since they couldn't find me in their system and they said if I bought the plan that they were offering then they would refund me. Immediately called CC to stop the payment but unfortunately they have all our info.

Answering the calls does *not* take you off the list. They say they will, but if they didn't get any money from you, rest assured they will continue barraging you with calls immediately. There is no single list anyway. Each company they sold your personal info to has their own list, and good luck getting removed from each one. The constant calls from a wide variety of numbers simply does not end. This is a scam site.

They are a broker with a fee. You should never be charged a fee for enrolling in a health insurance program. Plenty of legitimate health insurance companies exist for you to contact directly

You do not need a third party to get health insurance. This company exists solely to give your personal information to anyone who pays them.

It's clear that the agents work for a commission and they don't care about you, they just want money. Classic scam, except a legal one that you accidentally signed up for.
This is not an honest business and if you say you're not interested, the person on the phone will hang up on you and you'll get a call from a new number 5 minutes later. Hundreds of them.

Note that https://new-york-healthplans.com/ (substitute for your own state) is the same people and you'll have the same experience. Be smarter than we were, and stay away.

I was looking for rates outside of the marketplace and signed up for an emailed report. I did not get my email, but what I HAVE gotten since 4:48pm yesterday is over 100 (yes, one hundred!) phone calls from different numbers. Nobody can take me off the list. I block every number as they call, but they just spoof other numbers to keep trying to get in touch.
I attached screenshots of my calls just from today. This doesn't show that some of these numbers called multiple times. It's abusive.

I just called them for a quote - I talked to a Brandon, I believe- I told him that I had to talk with my husband about it and would like to receive an email to read about the plan beforehand. I told him that I will give him a call back later today. He did not want to accept that and I should purchase it right now on the phone. He literally told me "what a waste of time" and hung up on me.

This site is a scam. They called for 3 days straight several times per hour, including late evening, without any consideration for time of the day. Even after I cancelled my request on the same website, some calls were still coming. Two different people offered me a plan, ensuring it will be covering my specific health care need and the specialty clinic that I am going to. However, when I checked with my clinic - the answer was it does not take that plan. Good thing I did not sign up, and checked first.
They are also reluctant at providing their contact information and especially physical location (they lie about the city/state of their location). One of those callers got really nervous and asked me if I was an FBI agent after I simply asked for his street address of his office; of course he hung up and did not provide the address.
I wonder how those scammers are ok with what they are doing and why they do not want to find a real job? I often do pick up those calls even knowing this is scam, because I enjoy trolling them. They fully deserve it. This, I hope, may encourage some of them to quit their malicious activity.

This place sucks. I was in need of purchasing private health insurance and called last week after being denied through another website. They told me I would be getting a PPO plan that was one of the largest in the country and checked my medications and my doctor to see if they were in network. Surprise, I called my doctor the next day to confirm and the "plan" was not accepted. I then tried calling customer service to cancel my plan. The lady was trying to be helpful, and tried to reach out to my doctor to see if they would "nominate" to accept my personal coverage so I could continue seeing my doctor. They did not, and she did not cancel my membership like I had asked. Fast forward to three days later, and after signing up for a legitimate health insurance company, I tried following up again to cancel my membership. Essentially, the "customer service" representative did not cancel my membership. He told me that my experiences with my doctor and trying to access the discounted medication rates through the PPO insurance card at CVS and being denied were not true. I had to ask maybe 5-6 times for him to please cancel my membership since it is not serving me and I was told things that were incorrect and continued to argue with me. I just hung up on him since he put me on hold and did not help, and had to call my bank to dispute the original charge and for all upcoming monthly charges. Do yourself a favor and NEVER call this company.

Wow, DO NOT share any of your information with this company. I submitted my contact information this morning and have received literally 13 calls from them in the past 2 hours, from 3-4 different phone numbers. I finally picked up to ask them to remove my information and stop calling me, and the man on the phone said "There is no way to take you off the list." Before I could say anything, he hung up on me. To say that there's no way to take me off the list a lie, and also illegal under CCPA and privacy laws.

I have only written 2 reviews online in my life but felt it was important to write this one. I was searching for quotes online to switch medical insurance since my company is closing due to COVID so I needed to find individual insurance coverage since my corporate plan will be lapsing in 60 days. I filled out the general inquiry online and spoke to an agent who was VERY rude. I told him I was not interested and then after I hung up received 15 calls within 15 minutes from the same company. My phone just kept ringing and they wouldn't stop calling! They also sent a text that I opted out by confirming with the word "STOP" in writing and they continued to call and call. I filed a formal report with the Federal Trade Commission for bad business practices and harassment because the calls just kept coming. I have never done anything like that before, but after I got my case number I picked up the next call and told them I filed a formal complaint and gave my case number to the agent and finally the calls stopped for the night.

It is now the next day and they started up again. DO NOT GIVE THIS COMPANY ANY OF YOUR INFORMATION! This absolutely the worst experience I have ever had online!

The first person I talked with, Crystal, ran me through the system and sent a link... I was uncomfortable but I provided all of the details... SSN, address, DOB, etc... then there was a problem with a $125 charge they put on a card BEFORE you get accepted for the insurance and I didn't want to give her another card. She thought she hung up and didn't so I got to hear her telling her family what a F#$^&#G A$^$&LE I am before she saw she was still online and hung up. Then, in the course of one hour, I got over 100 calls... I finally called back the number on Helthplans.com website and got a real jewel named FRANK who has a hard time breathing. He said that unless I BUY INSURANCE FROM THEM THEY ARE GOING TO KEEP ME ON A SPAM LIST AND I SHOULD EXPECT HUNDREDS OF CALLS A DAY! POINT BLANK.

I'm looking for a new health plan, thought this would give me some quotes or plans to review - all it did was take data, send it to God knows whom so in the last 10 minutes I've gotten literally 15 calls and another 10 texts, and I haven't looked at my email box yet -- plus the only data the website gave after all that was links to other people's sites that list plans. Completely useless, worse than useless as provides nothing in exchange for getting spammed out of existence. No box asking permission to send your data elsewhere. Privacy violation, probably illegal since it's personal and medical data. Will report to authorities.