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Canada
2 reviews
0 helpful votes
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HORRIBLE SERVICE!
August 20, 2018

I ordered a pair of Jordans for a friend's son for Christmas, I sent the money for them, corresponded with support Kevin Xie to be specific, sent the money for them, it was accepted. Then a few excuses, he said they were sent via a different mail carrier than what I had picked, and said they must have been lost in the mail. FedEx gets here, I've never lost a package. I don't believe they were ever sent. I'm a small town online business, I ordered these as a sample, have people interested, and want to order more, but it's now been... 8 months, no shoes, no offer of refund. I've emailed, and no response. I see the website has changed to Greatshoes.co, I wrote to support on there, hoping to get a response... But nothing yet. Very, very poor business etiquette.

Date of experience: August 20, 2018
Bangladesh
2 reviews
3 helpful votes
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Good Service
May 16, 2018

Site shoes quality as top as GreatMallShop.com", or "GreatMallShop.com shoes quality as same as this site

Date of experience: May 16, 2018