FragranceBuy has a rating of 4.8 stars from 6,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
I get emails about new releases and one particular peeked my interested. Immediately went to the site, bought it, and thanks to the updated tracking, could anticipate when it would show up.
Happy to say I'm loving my new Rasasi Hawas Fire.
I love fragrance buy and wish I had learned of them sooner. Products are well priced and authentic. Shipping is a above expectations, the care they put in boxing ur item is chef's kiss. Don't hesitate to purchase from here. Support our Canadian businesses
This site truly has some of the best deals around on niche brands. My only criticism is that they often go a long time without getting the more popular scents in stock and they sell out almost instantly.
All my perfumes reach and were in perfect and original packaging. Also the prices are very competitive to the other sites I was looking at. Wished that the site would have a better layout for mobile users or even an app.
My experience was very good. I would really like you to verify emails as quickly as possible. Sometimes a person makes a mistake and wants to change the order, but it's already too late. Express delivery takes a bit long. It could be faster, especially since it is paid and your warehouse is located in Scarborough. Overall, everything is very friendly, the products are genuine, and I have no complaints.
Make sure you do your research before pulling the trigger. I place an order but immediately asked to cancel it cause I wanted a another item added. So I asked to combine them to pay less shipping. They replied "late" after a few days and said it's too late to cancel even though they shipped it 3 days later after the email response. Overall good online prices. They use UPS and it's very unreliable. But that's any service company in Canada right now.
I received very nice fragrances, very affordable prices and packaged with such care as to rival any of the other online fragrance companies I've purchased from before.
I mean that. Customer service was outstanding and I am more than very satisfied, I'm impressed.
My experience can best be described as excellent. The ordering and delivery service is top-notch and remarkably fast. The items are consistently well-packaged, and I've never encountered any issues. I would definitely recommend this service to others.
Prompt shipping and excellent packaging! I would definitely purchase again and highly recommend this seller to all fragrance lovers.
I am an avid cologne collector. I have over $10,000 in fragrances and you guys are by far. The best company I've ever gone through always on time with delivery. My package is always safe and everything is done very thoughtfully.
Here's a review you could use:
"I ordered fragrance, and it arrived safely in secure packaging. The product was in perfect condition and performed exceptionally well. It exceeded my expectations in terms of quality and efficiency. Highly recommend!"
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Soroush, we truly apologize for the difficulties you experienced with the cancellation and shipping for this order. We sincerely apologize for the frustration, inconvenience and disappointment this has caused you. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team