Flying Solo Gear Company
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Flying Solo Gear CompanyReviews 81

4.0

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Flying Solo Gear Company Reviews Summary

The company has cultivated a strong reputation for high-quality products and exceptional customer service, with many customers praising the thoughtful design and functionality of their gear. Personal touches, such as handwritten notes and prompt communication, enhance the overall shopping experience, fostering customer loyalty. However, some reviews highlight concerns about delivery delays and issues with product availability, suggesting a need for improved logistics and quality checks prior to sales. Overall, the sentiment is overwhelmingly positive, reflecting a dedicated commitment to customer satisfaction and product excellence.

This summary is generated by AI, based on text from customer reviews

service
5
value
5
shipping
4
quality
5

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Snail mail
March 31, 2021

I'm still waiting for my delivery, it says it's on it's way and I've been tracking them, apparently they are in the area but they're just sitting there. I understand that this is out of your control and I'm just letting you know.
The online shopping experience was perfect.

Date of experience: March 31, 2021
Australia
1 review
0 helpful votes
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Amazing!
March 29, 2021

Easy as pie start to finish. Hoodie arrived in under a week and is sooooo very comfortable! Pricing is outstanding as well.

Date of experience: March 29, 2021
Nebraska
1 review
0 helpful votes
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Backpack
March 29, 2021

Exactly what I expected, and I love it. I was looking for something low profile and stylish this meets both those expectations thank you guys so much.

Date of experience: March 29, 2021
Australia
1 review
0 helpful votes
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Awesome!
January 27, 2021

Excellent quality product with magnificent service. Very happy

Date of experience: January 27, 2021
Australia
1 review
0 helpful votes
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Perfect service for perfect product
December 10, 2020

Received my order with little gifts and surprises!

Date of experience: December 10, 2020
Australia
1 review
0 helpful votes
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Great quality and service
November 21, 2020

Prompt and friendly service and high quality product.

Date of experience: November 21, 2020
Malaysia
1 review
0 helpful votes
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Awesome company to deal with. Highly recommend. Easy to use website.

Date of experience: October 22, 2020
Australia
1 review
0 helpful votes
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Baseball cap
December 31, 2019

Once again, easy shopping and quick postage. The cap I bought is exactly as shown online, I love it! Always a pleasure shopping at Flying Solo!

Date of experience: December 31, 2019
Australia
1 review
0 helpful votes
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Excellent Company
December 14, 2019

Every email and contact Ive had with this company has been a 5 star experience.

The products are well made and above the asking price IMO.

The quality of the product and the service is excellent. They warrant an extra star to separate themselves from the companies you thought were 5 stars.

Date of experience: December 14, 2019
Australia
1 review
0 helpful votes
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I managed to get it right
December 4, 2019

I dont do alot of web page buying, as it's all to difficult.
But this was pretty simple even for me...

Date of experience: December 4, 2019
Australia
1 review
0 helpful votes
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Perfect transaction!
November 27, 2019

FSGC make sure you are happy from the get go.
They maintain excellent communication and even use handwritten notes for a very personalised touch. If only all retailers care about customer satisfaction to the same high standard.
The quality of their gear is 100%.

Date of experience: November 27, 2019
Canada
1 review
0 helpful votes
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Cypress Hoodie
October 23, 2019

From ordering, to delivery (thank you Amanda!) to the product, everything was top notch! I can't get over how soft the hoodie is and how much I want to just keep my hands in my pockets. Seriously, you have to feel these pockets! Such a great product, great experience and amazing story. This will keep me warm for the Canadian winter #BEBRAVE

Date of experience: October 23, 2019
AE
1 review
0 helpful votes
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Amanda has done a great job to test and create this backpack with a lot of attention to detail... very much appreciated. This will be a gift for my husband and he will definitely be excited to take it out on a ride right away! Amanda also attends to your emails and requests quickly and kindly
Thank you so much!

Date of experience: October 8, 2019
Australia
1 review
0 helpful votes
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Backpack
October 7, 2019

Backpack is exactly as good as described. Immediately used for a three-day ride :) Delivery was quick. The only option I was hoping for was to specify instructions for the delivery.

Date of experience: October 7, 2019
Australia
1 review
0 helpful votes
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Excellent
September 18, 2019

Great service, quality products. Very responsive to emails, excellent customer service - Amanda genuinely cares about her customers.

Date of experience: September 18, 2019
Australia
1 review
0 helpful votes
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Great products and amazing service!
September 16, 2019

Amanda is a dedicated die hard motorcycle enthusiast! She puts her heart and soul into bringing us the very best products with rigorous testing and road use. She would not sell you a product that she wasn't 100% happy with. You can be assured that it's a first rate product.
I have purchased 3 products off her website and am always happy with my purchases. Amanda is great to deal with and always replies to your email. Plus I love supporting an Australian owned company and their products!

Date of experience: September 16, 2019
Australia
1 review
0 helpful votes
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Order was pushed out another 3 weeks due to faulty zip and better quality zip is now been used which is why the delay. I probably wont get the product for 4 weeks due to shipping ect. Do wish the quality assessments were done prior to sales.

Date of experience: September 8, 2019
Australia
1 review
0 helpful votes
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Highly recommended product
September 7, 2019

Even after a little hiccup with my first order, service and response on customer satisfaction was amazing! Thanks

Date of experience: September 7, 2019
Australia
1 review
0 helpful votes
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Quick service, Quality product
September 7, 2019

Arrived quickly, professionally created and the little bravery note was a sweet touch. Would definitely buy again, but was disappointed to find out stickers on helmets can be seen as mods and you can be fined :(

Date of experience: September 7, 2019
Australia
1 review
0 helpful votes
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Brilliant Service
August 28, 2019

I had excellent service from Flying Solo. Right from ordering I received messages on the progress of my order to the date of delivery. I couldn't be happier!
And the order included a hand written "thank you" note from the owner. How good is that.

Exceeded my expectations.

Date of experience: August 28, 2019