Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Every time I go to the site the NEW items never have xxs or xs available. It's like they were never created. It would also be great to have an email when new items are added to the site. By the time the member credit is available all the new stuff is sold out in most sizes.
Fabletics never disappoints. They offer the best pricing and the best workout wear in the market. As a former fitness professional and now elementary educator, Fabletics is a brand I can use everyday. I will never stop supporting this company! I live in it daily!
The credit that is automatically charged monthly for the membership is only applied as partial payment to certain items. If your credit is higher than 1 item you want to purchase, you can't add another item to complete the credit amount because the full credit gets applied to the single item.
On a separate order I placed, I had an issue with the shipping. The package seemed to have been delivered, but I did not receive the package. I then emailed to request help with the lost package, but I was told to contact the carrier; The carrier stated I should contact Fabletics, which I did, but got no response; So now I'm shot the credit and do not have the item I purchased. I have already cancelled the membership due to this lack of customer service.
The $60 credits are a complete scam. When using the website to purchase items with credits, often times you are using a credit to purchase an item that does not cost $60. This is dishonest and stealing.
Horrible. I asked to have my membership cancelled, waited for over 20 minutes for an agent just for that agent to enter into the chat and then leave the chat without helping. Then had to re-request another agent and wait 20 more minutes. Canceling your membership should be as easy as clicking a button, not having to wait almost an hour for no help. Fabletics is a scam
The clothes are comfortable but seen to be low quality. The stitching has started coming out of my shorts after a couple of washes, the liner in the shorts doesn't fit me the way it should (I'm a man) and the automatic $60 monthly fee for membership is ridiculous. I forgot to cancel a couple of times and that's where you really get ripped off.
I do think their workout clothes are really comfortable but they're not better or worse than anyone else's at their sale price points. And they have sales all the time so it makes no sense to ever pay full price for their stuff.
I'm am thrilled with the quality of my Fabletics purchases. I do wish there were more style options available for those not interested in cropped styles. Some people like to stay covered on their abdomen while they get in shape or it's not age appropriate. Fabletics tends to get younger population styles more than the general public
My first purchase was a disappointment because of the difficulty in returning anything. I ended up donating it because the sizing and fit was off. However now I am very careful to only order items when I have done extensive review and consideration. Be careful to check your size against their chart and carefully read the material used in the item. My husband loves their lightweight casual pants and he now has 4 pairs. I purchased a winter jumpsuit and I love it for casual wear. Use the skip a month if you want to save money. Look for their sales which are great.
Most of what we ordered was good. Different materials and styles. One pair was not a good fit. When I reviewed the way you have to return an item it was hard to do. After considering my possible action to get my money back, I gave up. I donated the pair to a local church charity. MUST OFFER EASY RETURN OPTION. NO STORE NEARBY.
Frankly, I haven't had the chance to wear the pants I bought yet. But that's not problem with the company. Apparently, I somehow signed up to join the Fabletics Club while ordering the La to and found a $70 charge on my credit card. When I called to ask about it they told me it's a monthly fee for joining the club or whatever it is.
To their credit they removed the charge and cancelled my membership without much of a problem. However, I can't imagine how many people dont realize they're being charged $70 per month when all they were doing was buying a single item or even a few items.
While the customer service agents are polite, they have difficulty addressing customer problems. Most ordered items are delayed significantly. Quality control needs improvement. I had seams come apart on a pants that were less than 2 months old.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!