Eyebuydirect

Overview

Eyebuydirect has a rating of 4.5 stars from 972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection and new glasses. Eyebuydirect ranks 10th among Eyeglasses sites.

service
235
value
3
shipping
3
returns
2
quality
938
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7,287 reviews
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Canada
1 review
0 helpful votes
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Super cool!
February 11, 2025

This isn't my first time buying with eyebuydirect, and I honestly come back because the perks and frames are fantastic. I noticed the newer feature showcasing the 'similar to this style' options, and I think it's super cool!

Date of experience: February 26, 2025
Canada
1 review
0 helpful votes
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Love my nw glasses
March 3, 2025

Website very easy to use. Thanks. My glasses are very comfortable. I'm haven't ha to get anything adjusted. I got transitions on these glasses and I'm so happy the way they work. They just seem to darken and lighten perfectly when I need them to. I haven't had anything like this since I used polarized lenses back in the day and I hated those. I couldn't be happier with my new glasses. Thanks.

Date of experience: March 18, 2025
Canada
2 reviews
0 helpful votes
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Corrected Order
January 12, 2025

The original prescription was submitted with two wrong values. I believe that this was my mistake. Following my submission of a second prescription through the online form I received a second pair of glasses that are perfect and I am enjoying wearing them very much.

Date of experience: January 30, 2025
Canada
1 review
0 helpful votes
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PD problems.
January 10, 2025

It is 4:00PM CST on December 31/2024. There was no live chat, or someone to talk too when I needed help with my PD question. Fortunately Zenni had a digital ruler available and it answered my question. Please get a digital ruler or have someone around 24/7 as claimed.

Date of experience: January 28, 2025
Canada
1 review
0 helpful votes
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Great service and price!
January 26, 2025

I wanted the John Lennon look so I decided to go with the Abazam glasses. My biggest concern was the price for 1.67 index lenses with transitions--but I was very satisfied with the price and the purchase!

Highly recommended!

Date of experience: February 10, 2025
Canada
1 review
0 helpful votes
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EASY & FAST
January 18, 2025
Updated review

The website is very easy to follow and received the glasses in a very timely manner. Good quality product for the low prices you pay. The nice packaging goes above and beyond. Makes you feel like you are buying from a high end optometrist. Love your website, your product and the fast shipping.

Date of experience: January 8, 2025

Very quick and easy to follow site
December 21, 2024
Previous review

Very quick and easy to follow site.

Date of experience: December 11, 2024
Canada
1 review
0 helpful votes
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Katia Prescription Glasses
January 13, 2025
Updated review

Yeah, it was easy enough to order. The glasses are good except the nose bridge pieces are very loose and rattle quite a bit. I'm nervous they will fall off.

Date of experience: January 3, 2025

It was okay
December 19, 2024
Previous review

It was okay. The chat bot was useless

Date of experience: December 9, 2024
Canada
1 review
0 helpful votes
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Quickly fixed my order
March 7, 2025

Easy ordering, but I forgot to add my discount code. I sent a message and they added the discount asap. The glasses were surprisingly good quality & my husband loved them. I will be ordering again.

Date of experience: February 21, 2025
Canada
1 review
0 helpful votes
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Good product for a fair price
December 15, 2024

Don't waist your time at Costco for glasses. Eyebuydirect as what you need for a fair price delivered to your door and the receipt was accepted by my insurance company.

Date of experience: December 30, 2024
Canada
1 review
0 helpful votes
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Definitely worth the price!
January 29, 2025

The site is easy to navigate. It is very straight forward, and simplifies the task of acquiring a new set of glasses.

Date of experience: February 14, 2025