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ElleSilkReviews 95

3.9
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ElleSilk Reviews Summary

ElleSilk has a rating of 3.9 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElleSilk most frequently mention duvet cover and pillow cases. ElleSilk ranks 11th among Bedding sites.

service
20
value
19
shipping
18
returns
16
quality
24
This company does not typically respond to reviews
Virginia
1 review
0 helpful votes
Follow Karen T.
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Got these silk pillowcases on sale for half off and ended up buying 6. Both sides are real silk and they feel sooo soft and cool. Honestly didn't think they'd be this nice for the price, but they're legit.

Date of experience: August 13, 2025
Louisiana
1 review
0 helpful votes
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Got this silk nightdress in dark pastel blue for my mom's birthday and wow, it's so pretty. She's a 12–14, I went with a Large and it's just the right loose fit—super comfy, she can roll around in bed all night and it still looks great. Recommend.

Date of experience: August 13, 2025
Minnesota
1 review
0 helpful votes
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Luxury Without the Overpriced Tag!
August 10, 2025

I've always wanted silk bedding but assumed it would cost a fortune. ElleSilk proved me wrong. Their duvet cover and sheets are top quality — smooth, cool, and breathable. I sleep better now and even wake up with fewer creases on my face! Also, the packaging was elegant and felt like opening a high-end gift. Worth every penny.

Date of experience: August 10, 2025
New Jersey
1 review
0 helpful votes
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Silk So Soft It Feels Like a Hug!
August 10, 2025

I ordered a silk robe from ElleSilk and the quality honestly blew me away. It feels incredibly soft, almost like a second skin. The stitching is neat, the fit was perfect, and it drapes beautifully. You can tell it's real silk from the shine and texture. This is self-care at its finest I'll be gifting one to my sister soon!

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
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I contacted them within 4 days of delivery and fully followed their return and exchange policy guidelines, but they refused to accept a return because the package had been opened and claimed the duvet was "used." How else are you supposed to know if it's defective without opening it? After months of back-and-forth, they tried to upsell me on a custom order instead of fixing their mistake. When I disputed the charge with American Express, they submitted false information—twice—even editing my email correspondence. I had to spend hours resubmitting evidence to no avail because the ELLE SILK refused to cooperate with the mediation. ELLE SILK is unethical, dishonest, and engages in fraudulent conduct.

Date of experience: February 28, 2025
Colorado
1 review
0 helpful votes
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They will scam you. I tried to return a robe and they falsified photos of stains. I have witnesses there were NO stains on the item when I sent it back. It was totally clean. They didn't refund my money. Totally ripped me off. I paid for the robe, and the shipping back to them. It's a terrible company.

Date of experience: January 1, 2025
Maryland
1 review
0 helpful votes
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I purchased silk leggings in size XL. I usually run L to XL so bought the XL to ensure they would fit. They were expensive and shipping was $20.00. These are way too small, no way they are XL- I cannot even get them over my hips. So I can't use them and they have refused to return them saying it was a final sale (I did not realize this, I never buy items online as a final sale since you can never be sure the size will run true) I feel totally 100% ripped off.

Date of experience: June 19, 2025
Australia
1 review
0 helpful votes
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Terrible scammers
May 29, 2025

Ordered $700 quilt and paid. The courier refused to deliver to my parcel locker and I have no other address so it was returned to them, they said they would refund when it returned back but a month later they emailed me with partial refund of $410 stating they are keeping the rest of my money for "handling" costs. I reported to via and they were found to have acted illegally

Date of experience: May 29, 2025
GB
1 review
0 helpful votes
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I found photos from my business being used by ElleSilk on their Pinterest to direct traffic to their own website. I believe using the hard work of a small business to profit for their own gain is immoral and wrong. When I contacted ElleSilk, they stopped responding when I asked them to pay a license fee for the unauthorised use of my photo (this is common practice for copyright infringement). This alone should tell you everything about how this company operates without any sense of right and wrong. Furthermore, I believe ElleSilk tried to remove my previous review for defamation. Defamation only occurs if it is untrue and I have proof through screenshots and video recordings of ElleSilk using my photos for their own commercial purposes.

Date of experience: March 14, 2025
Virginia
1 review
0 helpful votes
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Best Silk Pajamas Ever!
September 26, 2024

I bought ElleSilk's silk pajama set, and it's the most comfortable sleepwear I've ever owned! The fabric is smooth, breathable, and perfect for sensitive skin. The design is elegant, and the price was reasonable. ElleSilk's customer service was top-notch, answering all my questions. I'll definitely return for more! -

Date of experience: September 26, 2024
Texas
1 review
0 helpful votes
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Silky Soft Heaven!
September 26, 2024

I purchased the charcoal silk duvet cover and pillowcases from ElleSilk, and I'm absolutely thrilled! The material is divine, soft, and luxurious. The quality exceeded my expectations. Customer service was also exceptional - prompt responses and helpful solutions. Highly recommend ElleSilk!

Date of experience: September 26, 2024
Canada
1 review
3 helpful votes
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Worst "silk quality
March 1, 2024
Updated review

Extremely poor quality silk! I've been using silk bedding for over 20yrs and never had silk pile before. Elle silk does pile - makes me wonder is it even real silk. I DO NOT RECOMMEND them. Worth paying a bit more for better quality silk from another company.

Date of experience: March 1, 2024

Silk is already piling after a few washes
June 25, 2022
Previous review

I had purchased these sheets and just noticed that after a few washes there have started to pile. I've never seen this happen before especially with silk. And i've been using 100 % silk bedding for over 20 years.

Either the quality is really bad? Or I got a damaged product?

Update: I had reached out to Elle silk via email, but no one from the company came up with a solution to help address the issue.

Date of experience: June 25, 2022
Washington
1 review
2 helpful votes
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Subpar product and poor customer support
December 16, 2022

I paid an exorbitant amount of money for sheets that pilled in 2 months. I sent pictures to the company and they told me since it had not happened in 30 days they would not refund me the money. Tried to blame it on my care of the sheets. I am fastidious about the care of them. The have pilled where my child sleeps in the bed with me with pajamas on, and where my feet hit the bed. The quality of these sheets is subpar and I have paid entirely too much for a product that can't last 90 days without pilling. Nothing like trying to sleep on sheets that you paid over 700 for that have rough pills all over the sheets. And they suggested I just iron them down. So absurd and poor product and customer service.

Date of experience: December 16, 2022
Canada
1 review
0 helpful votes
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Silk Nightgown
April 25, 2022

Very positive purchasing & buying experience! Was able to figure out sizing using the online guide, and the nightgown arrived in a timely matter. Very reasonable pricing, excellent quality, comfortable, and great colour match for what was presented online. Definitely recommend for those looking to balance price & quality!
https://www.ellesilk.com/elegant-silk-nightdresses-nightgowns.html

Date of experience: April 24, 2022
Australia
1 review
0 helpful votes
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Excellent delivery time
April 18, 2022

Was ver ly pleased with the speed of delivery. Something lacking with many suppliers these days.
Have not examined the product yet as it is a present put away for my wife.

Date of experience: April 18, 2022
Ireland
1 review
0 helpful votes
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Very satisfied customer
April 18, 2022

Was sent as a gift and was delighted by the beautifully wrapped presentation and the excellent quality of the nightshirt.

Date of experience: April 18, 2022
Washington
1 review
0 helpful votes
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I have ordered 6 pillowcases from ellesilk, high quality of the silk, 50% off the price! They are beautiful, soft and really silky. I will definitely buy from ellesilk again!

Date of experience: April 11, 2022
Oregon
1 review
0 helpful votes
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Silk silky silk
April 8, 2022

Nothing feels better between the touch of a women's skin and desire, than that of silk, ElleSilk. The romance of touch to the senses, the want the need to be closer to that desire only separated by the erotic perfection of silk ElleSilk. The provocative treasures await within like foreplay to the touch and ecstasy to to the thought of what's to come. Patients dear boy patients enjoy every moment of every touch its a woman in Elle Silk.
PS buy your woman some ElleSilk you won't regret it. Beat that for a review.

Date of experience: April 8, 2022
Nevada
1 review
1 helpful vote
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Nightgown
October 7, 2021

Please do not buy ANY plus size nightgowns as they do not make them true to size and cannot be returned. I wanted a beautiful one for our anniversary and now I cry because the top of the gown is for a size 14 and the bottom a 18. SOOOOOOOOO DISAPPOINTED!

Date of experience: October 7, 2021
Maryland
1 review
0 helpful votes
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Returning Customer
September 14, 2021

This is my second purchase from ElleSilk. There's a reason I came back. Although silk is expensive, it feels and looks amazing. ElleSilk has some amazing pieces. I have bought 2 pajamas and a long robe. I feel like heaven when I wear them. Great quality. Definitely worth the price. Christmas can't come fast enough. I'll be a returning customer for sure.

Date of experience: September 8, 2021

From the business

Shop high quality mulberry silk bedding, Machine washable silk sheets and silk sleepwear. Silk sheets are perfect for the ultimate sleeping experience.


ellesilk.com
Founded in 1999
Portland, OR