DirectHome MedicalReviews 29

These people don't care about you just your money. After I got scammed, I started ordering from Joren Vale. He's responsive, honest, and sends quality products. I highly recommend Joren to anyone who wants peace of mind.

Thank you for your quick delivery on my CPAP supplies! My order shipped the next day and it is cheaper than getting supplies from my DME with insurance. I will definitely reorder my supplies.

Great service. We received the oxygen supplies sooner than we expected. The pricing was very good. We plan to order more from DirectHome when needed.

Iam satisfied with my purchases...I was impressed with the rapid responses to my questions. Everything is working as it should. Great company. Thank you

In stock and prompt free delivery of oxygen canulae and tubing.
I like the brands they carry - they work ;) for me
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Customer service is great and very helpful in choosing correct items. Supplies arrived fast and order was correct.

I bought a inogen one g5 oxygen concentrator in December 2022 (They said it's new) it's start giving me trouble i call them they said need service.Send it back we'll check it and after 2 months they sends it back as itis after one month it's giving me same trouble. Three times I sends this machine but no use now they said call Inogen company but at time of sale they said its three years of warranty and they don't want to talk with me

Had all my nessasary items and delivery was quick. Competitive prices and great inventory.
I will be ordering from your site again.
Thank you for the service you provide.

Upon contacting customer service, they couldn't find me in the system. So I ordered from the website. My info was still in the system. A day after my ordering I received an email stating I could save 15%. What a joke. No mention of the discount during the ordering process. Will shop elsewhere in the future.

The items arrived in good time & shape. Thank you. Only sorry to hear some items will no longer be available. Thank you for supplies I now need.

Ordered tubing connectors on 11/27-28 and delivered on Sat 12/8 via postal. Private citizen in state of Washington

The website was organized so placing the order was easy; pricing was fair, and delivery was as expected.

I enjoyed the ability to find the right parts for a good price. The plus was the swift delivery for the price. Good job.

Thank you for you're speedy service! Everything was easy peasy, from ordering, to paying, to shipping! Used last night and woke up feeling great! Such a quiet machine!
Thank you for having the product in stock and sending it so fast! Very happy with everything! Thanks!

I gave the tubing two stars earlier as it had still not arrived. However it has and I can attest to its quality and sturdiness now

Ordered CPAP mask. Order process was painless; delivery on-time. Unfortunately mask did not work for my spouse & had return during trial period.

The Breas Z2 was delivered within 48 hours of ordering. We bought two for travel and tested them right away. They were extremely quiet - really silent - and easy to use. It is very compact for travel. Very pleased.

I'm a 63 year-old man who has just been struck with another round of cluster headaches. In order to treat them, I recently bought this oxygen concentrator from Direct Home Medical: https://www.directhomemedical.com/millennium-m10-10liter-oxygen-concentrator.html. One of their major competitors told me that the unit would cost $2,000 and might take 2-4 weeks for me to get. The sales reps with whom I spoke at Direct Home Medical were extremely helpful, answered all of my questions, and got the unit to me in 48 hours. The cost was only $1075. Their care team followed up with me the same week and answered the only question that I had about how to use the machine. The machine itself has been extremely effective so far, aborting my cluster headaches in 10-15 minutes. I'm delighted with the machine itself, with the price, and with the service that I've gotten from Direct Home Medical, and I'd certainly recommend the company to others (and in fact already have, when someone told me last week that her mother suffers from the same malady that I do).

I did a lot of research on the Air Mini (pros and cons). Called customer service twice before I finally decided to order. Both reps were extremely helpful. I ordered w/o the humidifier and they supplied a complimentary adapter & standard hose since I wanted to use my own Air Fit P10 mask. It arrived in a 4 days. I was impressed by the small size of the unit! I tried it for a full night. The machine itself was extremely quiet. Unfortunately the air noise of the inhale & exhale was too loud for me to sleep, but I am a very light sleeper, and I am used to my ResMed Airsense 10 that is super quiet. It may be fine for others, but just not for me! Was disappointed that I had to return because it was so small and would have been nice for traveling. The return was processed with ease and credited to my account within 2 days of receipt! I purchased my Air Sense from Direct Medical a few years ago and would definitely reorder from this company again, great service! 5 star review is for the service I received.

I purchased a Resmed Air Mini for travel. I purchased it for future travel. I wanted to be sure I got in time for a June trip. It has a 15 night RISK FREE return policy. I didn't use it for about 4 months but used it on my trip for only 10 consecutive nights. I did not like the air pressure even though it's set as the Resmed Airsense 10, my main machine. This company does not honor that risk free policy stated on the product page. I have purchased much from this company, never again.