Diamondere has a rating of 4.8 stars from 2,771 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring and great experience. Diamondere ranks 1st among Diamond sites.
Purchase was easy. After making purchase I was contacted to be up-sold and had to commit another transaction. I would have preferred to receive that information before finalizing initial purchase. But everything else went smoothly.
I LOVE my rings! They're even nicer than pictured during customization process. There was a slight delay of 5 additional days on projected delivery due to a quality control concern. The company communicated fully throughout the situation. I HIGHLY recommend doing business with them.
We received our order as promised and what was the most incredible part of this whole process was the communication by your customer service personnel. I wish all merchants could use you as their guide to keeping customers informed. Very impressive.
Laying eyes on these rings for the first time was quite an emotional experience. They have a soul, an essence to them, which clearly speaks of the care that went into their crafting. She hasn't seen them yet, just me, so I'm really looking forward to the moment. Thank you, Diamondere, this is going to be so good!
It looked exactly as expected.
They were super helpful and the Mrs. Is very pleased! Can say I was hesitant to buy a ring online however their customer service experience and speed combined with a beautiful end product leaves me to not want to go with anyone else.
Your ring design was a very special part of my surprise engagement to my girlfriend. I proposed at a local See's Candies store by placing the ring inside the chocolates display case with a sign pointing to it that read: "Have you tried this treat?". The stones in the ring represent her favorite colors: green and purple. Everyone who has seen the ring has commented on it's beauty and sparkle. It made for the "sweetest" day as she said YES!
We ordered my daughter's class ring from Diamondere. She loved that she could basically customize the perfect ring for herself. When it arrived, after thorough communication from customer service, my daughter was in awe. The ring is gorgeous. The presentation made her feel very special. This experience was above and beyond our expectations. We will definitely be turning to Diamondere for future important jewelry purchases.
It took longer than originally stated but the rings are beautiful and fit perfect. They kept us up to date about the change in delivery date. I would recommend using this company.
I order the Easton ring in gold, with a citrine gem and an engraving, I received it in a beautiful box well protected. The ring was as pictured. The service was great you get in immediate contact with representatives that will respond any questions or concerns as soon as possible. They are very professional and kind. The only inconvenience I experienced was during the checkout process but after a few try's it went through. It did throw me off but the rest of the experience was great. He had the sweetest reaction when he saw the ring, The best purchase ever.
On January 31,2025, I retired as a law enforcement officer after 30 years of service. I met my wife prior to becoming a police officer and she has been by my side the entire time. Upon our retirement, and I say our because there were many sacrifices she made throughout my career, taking care of me and our family.
I chose the specific ring after an extensive search on the internet for something representing the Thin Blue Line, which law enforcement uses as their slogan. I believe the ring matched what I was looking for, which included the choice of sapphire gemstone to represent the blue. We are extremely pleased with our purchase and were very impressed with the quality of workmanship put into the ring especially with what it represents.
Customer service was impeccable communication by email and phone. I would highly recommend this company.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.