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Maine
1 review
0 helpful votes
Follow Parise C.
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I normally do not write reviews… but there was a lot going on with my order… 1. Deceptive wording on what is included 2. Not waterproof 3. Looks cheap black shower curtain white stitching… the title "indicates" bath mats and shower curtain for $39.95… mats not included and was only after company explained … so went back to site to see and clicking a certain box for the mats jumped the price almost double…the shower curtain is not water proof even with a liner … I expected better quality of curtain and craftsmen ship for the price I paid!

Date of experience: March 6, 2024
Minnesota
1 review
1 helpful vote
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It took weeks for me to get it. I ordered an eggplant shower curtain and they sent me a black one. They told me it was my monitor. No, your description is wrong then. Eggplant and black are too different colors. They will not correct their mistake. I am highly disappointed and hate being scammed. I work hard for my money and it makes me not want to use sites other than the big online ones. At least I know they're legit.

Date of experience: March 2, 2022
Illinois
2 reviews
1 helpful vote
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Sent wrong item!
December 12, 2021

After waiting to receive a shower curtain I ordered from them that showed silver dripping down from the top of the curtain, they sent something entirely different. It was like pulling teeth to try and get a tracking company. Had I known they were in Hong Kong I would have never ordered. I will now attempt to get them to send me a Return Authorization label as I do not feel I should have to pay to return their blooper!

Date of experience: December 12, 2021
Minnesota
1 review
0 helpful votes
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Thanks
March 11, 2021

My 5 year Old and I collaborated and choose this fantastic shower curtain. We've received tons of compliments already and it actually tied the whole room together!

Date of experience: March 10, 2021
California
1 review
0 helpful votes
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BUYER BEWARE
October 7, 2022

Poor quality. Refunds are not given because product is shipped from overseas. Custom Artz offered a 10% discount instead of the refund. A totally unaccepable resolution.

Date of experience: October 7, 2022
California
2 reviews
0 helpful votes
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I never write reviews, but I absolutely love this shower curtain! It arrived with a personalized note and gave an instant update to my bathroom!

Date of experience: July 19, 2023
California
1 review
0 helpful votes
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The quality is good, I like their patterns very much, they are very suitable for dressing up my bathroom, and there are matching bath mats.

Date of experience: March 8, 2021
Florida
1 review
0 helpful votes
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I was very disappointed in quality of my item, the color was much different than the photo they showed.

+1
Date of experience: October 6, 2023
Alabama
2 reviews
0 helpful votes
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I tried to contact CustomArtz to return a shower curtain that is not like the photo. CustomArtz not responding. Proof of purchase not sent to me.

Date of experience: August 11, 2023