ChicWish

I ordered a dress for a wedding and it was absolutely gorgeous. The fit was true to size and the color was exactly like the website photo. I wish the lining were a little thicker, but it photographed beautifully!

I absolutely love how Chicwish designs capture that vintage, yet trendy vibes. I bought the lace midi skirt and go to so many compliments and brunch! It hugs the waist perfectly and flows so gracefully highly recommend for anyone who loves time less elegance.

You can't choose an option to get the delivery to the post office, just your address. There were also some troubles with the payment, the website couldn't take it from the first two or three times. The website needs some improvement.

Three items I ordered were delivered right away with no issues. My fourth item was delayed. I emailed 3 weeks after my purchase to see when it would be shippped. The next day I got a message it was on its way. Finally 12 days later it arrived. I think they may have forgot about my fourth items if I hadn't emailed them.

The products are cheaply made, and no customer service exists so they get to keep the money, they don't want to honor returns and they are a company based in CHINA!
They deliberately hide this fact. Buyers Beware!

It took a very long time beetje I had all the items. They came in 3 packages. The last one arriving 30 days after the order was placed. This is very tight with wanting to return items all in 1 package, to reduce shipping costs. Quality of most products was below my expectation, and prices are considerable, so price-quality balance is off.

Ordered ten items, only received four. Waited a month and contacted customer service, which they don't make easy, only to have them say the items were delivered giving me the tracking information for the first package that arrived. I responded that all the items were not in the package and to please send the missing six items (over $200 in clothes) or issue a refund to which they stopped responding. I filed a claim with PayPal and am waiting to see if PayPal will make it right and refund my $249. DO NOT TAKE THE RISK and purchase from this site. Items are being shipped from overseas, based on the grammar in the customer service email, customer service is not based in the US and once they have your money you have no recourse if/when they don't send your items. BUYER BEWARE!

I guess we are all now used to free return shipping and good information on returns. I did not find Chicwish return policy easy to find for my location, nor did they respond to my queries. While it said it would provide payment for shipping, it did not in the end provide a paid waybill. It said there would be a return form in the package, there wasn't. And it said they would only refund if the product arrived back to them within 30 days of delivery to me- unable to guarantee that, i decided to keep the product and repurpose the fabric rather than risk having no refund and no product.

Shopping online was easy, with a huge variety available. One item was shipped later but customer service was helpful and I received the last item shortly thereafter.

I order the size it suggested XL and it would not have fit a small! So disappointed I threw it away! Very itchy not mesh around neckline! Made very badly as well!

I wasn't happy with the fit of the sweater I bought, so I returned it. However, the return process was terrible. I wasn't sure how to initiate the return. The only option was to get store credit, not a refund. And I'm not sure I even received the credit. I didn't get any email confirmation that the item was recieved back. Overall, it was pretty disappointing, and I'm not sure I'll buy anything else after that experience. It's not worth the risk of not being able to get a fair return if something doesn't fit.

The return window is 25 days. I reached out to initiate a return within 30 days and I have twice received a message that an operator will contact me. It has been two days and no word/response.

Love the quality of the clothes. They are exactly as shown in the photos!

Shipping time isn't great. Takes 25 days to receive in Canada. Would be nice to have a faster shipping method option.

I made this order wondering what would the products be like by close, but when I received them, I was pleasantly surprised to see they were more beautiful than in the pictures!
Thank you ChicWish!

I received 3/4 pieces I ordered 10 days after the original intended delivery date. In that package I was told that my other piece would be mailed separately but there was no separate tracking so I had no idea where it was or if it had been shipped. I did reach out to the company and they said they were waiting for it to be restocked. That information should have been proactively given to me. I still have no seperate tracking nor do I have an estimate date of when I might receive it.

I ordered one skirt but unfortunately didn't change the address on the shipping information. I tried to reach out to your company but never heard from you. I ended up reordering the skirt a second time to made sure I would receive it on time. A month later I still haven't heard back from anyone from ChicWish. I don't even know if the skirt was returned. I do not have communication with the people that live in my old address.

I have purchased a number of items from Chicwish and have always been happy with the style and quality.