Bloomingdale's

I opened a card for the promotional discount only to find out you can't use it unless you call them… or receive your card. Very misleading! Not only that but I tried to order twice and it canceled immediately and then everything I took time to add to the order was gone. In chat they transferred me to credit services and they said my account was fine and transferred me back to complete my order but then they stated I needed to call. I wish I never opened the account! So much work for nothing but a dong in my credit score!

On december 24 i was a making payment for my wife bloomingdale credit card payment automatic system payment authorization number was line cut off i called them *******047 toll free number to find out payment go through or not all that toll free numbers employee extremely uncare gave it to me hard time including supervisors they must to say YOR NO NOBODY HELP I TOLD MY WIFE CLOSED ACCOUND AND SHE WILL DO IT AND RECOMMEND PEOPLES DO NOT APLLY BLOOMINGDALE CARD WORST UNCARE CUSTOMER SERVICE THANK YOU ANNA YERBARSEGYAN

I purchased a coat from their website and received a notification from my Credit Card that the purchase had been approved. Then I received an email from Bloomingdale's that my purchase was cancelled and that I needed to call the consumer protection team. So I called them; and they verified me and told me to place the order again. So I did, again the order was cancelled. Again I called them. Again they verified me and told me to place the order again. Again it was cancelled. I called the credit card company to find out if there was a problem on their end; they said no, it's on Bloomingdale's end. This happened a total of 5 times at which point I just threw in the towel. What a pathetic company. No other company I have ever encountered has ever been this incompetent...really pathetic.
Update: I was able to order the same coat directly from Ralph Lauren with no hassle and no issues whatsoever...

4 calls to get actual customer service, pathetic, shop elsewhere all I needed was 5 gift receipts. Finally called NY and got someone with a brain but she was snippy. I wound up printing my order and crossing out the prices and that would be sufficient. I said I would return and reorder and they were ok with that rather than provide any customer service at all.

I want to inform you that Bloomingdale 's are trying to charge my account $607.65 for an item that I did not receive and for which there is no signature or photo for proof of the delivery, only the UPS testimony according to the people who have spoken with me, I have called on several occasions in which they have told me that they are going to reopen the case, it never happened, if there are recordings of my conversations you can find it there. I think it is disrespectful to want to charge a customer for something they have not received and I also think it is your responsibility as a company to protect yourself and your customers from these situations by demanding real proof of delivery like a signature. This has been a very humiliating situation for me and I hope it can be resolved in the fairest way.

I placed an order and of course this store charged my card immediately. I forgot all about the order. Three weeks later, I remembered that I didn't get the shipment. Checked the order status and all it said for those three weeks was "processing" and nothing else. So I contacted customer service for more detailed status. They said "the order is being processed" is what they found. Oh goodie. No thanks. Three weeks to process an order; when your policy states 2-3 business days? Cancel and will never ever shop here again. But of course I'll have to wait 7 business days to get a refund. So they basically received an interest free loan from my bank account for a month. Shop at your own risk! Neiman Marcus would never!

Once in a while, I will see a good sale on their site, but you can't get into it! If this company wants to make ANY sales, they really need to tend to their web page. Nordstroms, Saks work great. Its only Bloomingdales with the glitch

I used to love Bloomingdale's, but lately their customer service has become horrible. I they refused to do a price adjustment even though the delivery date was within range. If the carrier is delayed, too bad for you! Closed my account and will only shop at Nordstrom from here on out! No wonder Bloomingdale's / Macy's stock is in the toilet and they're closing so many stores. Truly sad.

I had ordered make up foundation from Bloomingdale's.com ups delivered it to a wrong house with picture proof according g to their trucking it's not my house not my front door. After,any calls to customer service Bloomingdale's still refuse to replace or refund my money I had contacted my credit co to dispute a charge. Every time I call Bloomingdale's customer service they keep feeding me the same garbage that they'll need 42 hours to review my case well today it's been over a week last time I even spoke to one supervisor who promised to call me, well that didn't happen also. Very curious how long more they'll stay in business with this kind of service?

Purchased a Chanel No 5 perfume online, but It never smelled good … may be an old stock. When I initiated a return after 6 months they excepted but the store refused to take it saying there policy is 3 months. The online app has a problem then, they need to fix it. Beware they can sell old stock or a fake perfume too.