AVS4YOU

Absolutely bad policy. I bought a lifetime license for all products and it worked - until I upgraded my computer - now it doesn't.

The license removal tool they offered 13 years ago is not available anymore and customer service is not willing to help although I'm in accordance to the current license agreement.

I already tried their customer service for some time to help, but it sounds like standard phrases that do not help me, but only them if I buy another license. But honestly I rather shop elsewhere.

I purchased their "Unlimited" back in 2009. I have the original policy for it. Since then it has been changed to say, if you get a new PC you need to purchase a new key at a discount. Brutal. Dealing with their support team is also very brutal. Their support site is archaic and so is the staff apparently. There is better Free software out there. Don't waste your money here.

I purchased and "Unlimited" license for this software. Since then, their license has changed and now expires the moment you have to replace your computer or motherboard. They will not allow you to transfer your license to your new computer. They do offer you a "discount" to buy another license but, in my case, their discounted price was greater than what I paid for the original "unlimited" license. I refused. I have switched to the Movavi Video Suite which I am quite happy with. Movavi license includes the ability to move your license to a new computer up to 6 times.

Many years ago I bought the lifetime subscription in order to use their video editor. It worked pretty well, wasn't hard to use and fulfilled most of my needs. Over the years, I have tried these:@*******@document *******@media player@ audio editor

All have been easy to learn and provided adequate if not great results. For non-professionals i highly recommend AVS4you.

Every few years, my computer dies and their customer service provides quick and timely service to get me up and ready again. For the price, you will seldom find a better deal. Thank you AVS4you

I have been an AVS customer for many years and upgraded to an unlimited license for their products a few years ago. Last month I built a new computer (the old one was 6 or 7 years ago) and moved all my software license keys (Adobe, Microsoft, SnagIt, Nuance, etc.) to my new machine.

But the AVS license could not be deactivated and reactivated on the new machine. They told me it was *permanently* bound to the original machine that it was installed on. Tough luck if your motherboard dies (I had one like that) or if you upgrade to a new computer. You have to buy their unlimited license again every time you upgrade.

The policy disgusts me, a loyal customer who bought their top-of-the-line product license. Thus, I'm posting my experiences here. Maybe someone else can learn from my pain.

Buyer beware! There are a ton of complaints like this on the web and on the AVS4YOU site in the forum section. I, too, am having this issue. I paid for an "unlimited" license. Just didn't know AVS4YOU's definition of unlimited. I think they define it as MONEY4THEM.

Uploading LICIENCE COPY suddenly enrolled SRAM VIROUS in loded files. Attrect client gives various alternate project but on enable the related subject loded other products software disabled and hang up the unit.
1.On io video software all loded jpg., png., MPEG. Pdf. Loded complete file damaged and blocked. Require to reboot the unit and incurred no cause overheads.
2.on uploading audio software my voice system playback and input both were blocked.
3. On demand for REFUND of license fee ignore to comply.
Such misguided, unprofessional, unethical media should warn for such Negligence.

I purchased and Unlimited AVS4YOU license years ago...why...because I don't use this program very often. A couple of times along the way I upgraded computers and the license would update. Not so this time around. When I dug into it, I can see the new license agreement does not allow switching computers...Sweet. If AVS4YOU is going to have this policy...fine...it is your business...run it the way you want... At least have the decency to explain clearly what you mean by and Unlimited License in your marketing/sales literature. You could also have the decency to "grandfather" those systems you sold under the original unlimited agreement. It would not be that difficult.

As an engineer who travels, I once purchased an unlimited car rental upgrade plan...several years later they changed the agreement rendering my unlimited car rental upgrade plan useless. Fine...here's how I handled that one...it's been over 20 years since I have rented a car from that company and will walk or Uber before I ever rent a car from them again...I can assure AVS4YOU will never see another piece of my business again and I suggest if you choose to do business with this company, understand they market with "forked-tongue". Unlimited means only for your current computer...something goes wrong with your computer, you need to repurchase a license for your replaced motherboard or computer...they strategically do not explain this on the page where you have the choice between an Annual License or Unlimited License. Stay away from this company's product...it may function fine, but do understand what you are paying for.