casual, classic, minimalist men, womenAge 26-45 $$$
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About the Business

Alex Mill, founded by Alex Drexler in 2012, is a distinguished brand dedicated to crafting the perfect shirt. Based in SoHo, they emphasize meticulous craftsmanship and high-quality fabrics. With the expertise of Mickey Drexler and designer Somsack Sikhounmuong, they create timeless clothing that encourages self-expression for both men and women.


alexmill.com
+1 212-343-2539
USA
Founded in 2012
Clothing item from Alex MillFashion apparel by Alex MillMerchandise from Alex Mill clothing lineAlex Mill fashion product

Business Highlights

General

Year Founded: 2012
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $200

Returns

Return Policy: not free
Return Instructions: products returned must be unworn and unwashed
Return Cost: $9

Sustainability

Recycling Program: Works with ReWork and Fabscrap
Responsible Materials: recycled

Product

Style: casual, classic, minimalist
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL), Women's (XS, S, M, L, XL)

Customer Service

Support Channels: phone, email
Support Phone: +1 212-343-2539
Support Email: help@alexmill.com

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Rakuten

How would you rate Alex Mill?
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Oregon
1 review
0 helpful votes
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I ordered a cashmere sweater that was dyed with a natural dye (indigo) from Alex Mill. The INDOGO BLED ONTO THE OTHER CLOTHING I WAS WEARING AND RUINED IT. The customer service agent told me that they sent me care instructions for natural dyes (they never sent them to me). I properly cared for this item according to their online care instructions, but this did not prevent the clothing from BLEEDING DYE ONTO ALL OF MY OTHER GARMENTS AND DESTROYING THEM. They said I could return the item for a refund, but that they wouldn't take accountability for ruining the other clothing. Very out of integrity to act like it is somehow my fault that they don't know how to fix natural dyes properly.

Date of experience: July 31, 2023