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Shoebacca
Questions & Answers

7,517 reviews

Here’s what buyers have asked with answers from Shoebacca staff and previous consumers.

9
questions answered
0%
answered within 1 day
Question:

Why do you have such bad customer service? Is the product from China?

Answer:
Thank you so much for contacting us Patrick. We strive to give our customers 100% and want to always make sure you feel safe shopping with us. We are authorized dealers of every brand we sell and every item is brand new in the original box. If ever there is a problem we are always more than happy to assist.
By David R., over a year old
See more answers (2)
Question:

Would like to know where my order is? Who can help me with this matter?

Answer:
Hi Joe, Can you please provide your order number so that we can look into this for you? Thank you!
By Taylor H., over a year old
See another answer (1)
Question:

Are these shoes used?

Question:

Do you sell birkenstock sandalls

Question:

How long do you think you will be in business while generating such poor reviews; I was about to order but changed my mind because of your poor review

Question:

How do i find out where my 300 dollar order is? Its been week an a half. Please someone explain this to me?

Question:

These shoes we terrible quality re they even real?

Question:

These shoes to not good quality are they real? Aisics usully don't use fake leather

Question:

These shoes to not good quality are they real? Aisics usully don't use fake leather

Question:

I ordered the puma creepers by Rihanna but it don't say. Puma it has four other letters I don't understand

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Typical questions asked
How long does shipping take?
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Where is the company located?