How easy is it to get a hold of customer service at Musescore.com?

Question

James M. · Accepted Answer

YOU CAN'T - IT'S ALL AUTOMATED UNTIL YOU GET MONEY TAKEN OUT OF YOUR BANK ACCOUNT, THEN POST A COMPLAINT AND THEN GET A LOOOOOOOOONG WINDED "REPLY"

Maisah P. · Answer

Nearly impossible. They have ridiculously short office hours, take days to respond via email, and have no phone number for contact.

Claire F. · Answer

They respond but are entirely unhelpful to requests for subscription cancellation or refund

William H. · Answer

They answer emails with completely unhelpful responses.

Customer Support L. · Answer

You can contact MuseScore Customer Service at support@musescore.com. They will reply to you within 24 hours or faster.

Claire W. · Answer

They responded to my email within an hour of sending it

Jeff Y. · Answer

Hi, thanks for the question! It's much easier than you think. For any inquiries, you can contact us via support@musescore.com. We'd be happy to help you!

Musescore.com
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