logo

Good Goth
Questions & Answers

48 reviews
7 questions & answers

This question is made 6/1/15... I would like to know if GoodGoth.com is still in business or is it not? Because I tried ordering an item today and put in all my information on their checkout page but each time I completed the whole process it kept telling me to "please choose a shipping option". Well I did with the PayPal Standard but every time I clicked to that the credit card info unclicked itself... And same happened each time I attempted this process. So the whole order transaction didn't go through. Seriously are they still in business or are they out of business?

Asked by Irene N. on 6/1/2015

2 Answers
Mrs N.5/29/2019
They will be out of business soon. For all issues the customer service number is a recording that directs you to their websites FAQ and email address and doesn't give you the option for a live operator. This is likely due to the overwhelming number ofcomplaints for poor quality merchandise and failing to meet their orders deadlines. If you read their return policy you will see they are aware they are selling garbage and expect you to be dissatisfied. Therefore they make every effort to discourage you from being able to reach them.
Mare d.6/1/2015
We are still in business. If you send customer service an email they can help you.
http://www.goodgoth.com/contact-us-20.html

Add your answer