Good Goth
Questions & Answers

Most orders are shipped within 2-9 days, but some orders may take up to 30 days to ship.

We are based in the U. S- in Massachusetts. We carry both U. S and imported items. We have a selection of just U. S made apparel located at https://goodgoth.com/apparel/made-in-u-s-a/

You placed an order for a Renfield coat on December 15, six days ago, that was listed as "PLEASE ALLOW 1-2 WEEKS FOR DELIVERY", and chose "Basic shipping",. So this order would not be delivered by Christmas. We do not bill an order until the day the order is shipped, your order would not be shipped until after Christmas, would you like to cancel this order?

You should find a size chart for each style on the page. If you need more help, please carefully take your measurements- bust, waist and hip- (bust measurement is the measurement at the fullest part of your bust- NOT your bra size) and email us with your measurements and the style(s) you are interested in and we'll be happy to help! http://www.goodgoth.com/contact-us-20.html

For all issues the customer service number is a recording that directs you to their websites FAQ and email address and doesn't give you the option for a live operator. This is likely due to the overwhelming number ofcomplaints for poor quality merchandise and failing to meet their orders deadlines. If you read their return policy you will see they are aware they are selling garbage and expect you to be dissatisfied. Therefore they make every effort to discourage you from being able to reach them.

We are still in business. If you send customer service an email they can help you. http://www.goodgoth.com/contact-us-20.html

I got the accessory bag recently. Two pairs of earrings, two bracelets, two necklaces and one choker. I love about half the stuff. I feel like it was a great value.