The only reason I chose Y-Axis was because they claimed to have an 85% success rate in placing individuals in cross-border job opportunities. However, after availing their service for 10 weeks, I feel like I have made a terrible mistake.
Please forgive me if this sounds harsh, but below are the points that support my concerns:
First, their marketing strategy, which includes the Job Search Service (JSS) and the Y-Axis Premium Jobs portal, relies on candidates creating a new email with their name and a personal LinkedIn profile. It seems they lack trust in recruitment firms, and they market your profile as if the candidate is applying for jobs directly through their own email and LinkedIn profile. This approach allows them to evade accountability. In contrast, other individual recruiters have built trusting relationships with recruitment firms based on their credibility and can advocate for you with employers, potentially offering better chances of securing a job than Y-Axis's strategy. This is based on my personal experience with Y-Axis where there was zero conversions, although I may be mistaken with other services as I am not practically aware of other services.
Second, despite numerous feedback requests to increase the number of job postings per week from 30 to 50, my suggestions have been ignored, and they continue to post only about 30 jobs across all preferred countries. To clarify, this is a total of 30 jobs per week, not per country. While they are applying for jobs, which I appreciate, they only post about 30 jobs per week posing as the candidate, and that is all they do.
Third, despite repeatedly asking them to be proactive and provide updates, I find myself having to call them for information. Paying a hefty fee of approximately 60,000 INR for their Job Seeker service and then having to request updates is unacceptable. Despite our feedback, the same mistakes are repeated, such as applying for jobs that do not consider 'out-of-country' candidates or those without full working rights, despite reminders. At most, you can expect two updates per week, and that too only if the candidate persistently seeks updates throughout the week. They are slow and typically take at least three working days to respond to each request, which seems excessive for the fee they charge.
Fourth, they do not assist in building contacts on LinkedIn or Seek or in expanding your work network. They simply register you, and it is up to you to take further action. It is well-known that referrals can significantly improve job application success rates, and their lack of referral support (prior to posting jobs and in general) again diminishes the candidate's chances.
I must also acknowledge some fault on my part, as I stopped pursuing corrections once I realized they were not taking my feedback seriously and were repeating the same mistakes. Honestly, I am losing hope in Y-Axis; it has been over 10 weeks since I started using their service, and I have not received a single interview call. My resume, which they claimed was ATS-ready and a "hot seller," has not even made it past the screening stage, despite my marketable skill set as a Full Stack.NET Developer and Azure Data Engineer with expertise in Azure technologies, Azure Databricks, Data Factory etc. If my profile were truly unmarketable, they should not have accepted me for the Job Seeker service in the first place.
Job Seeker Service and Y-Axis Jobs Premium Portal