Buying on TRR might get you some good deals because they price notoriously low and discount by 20% the day it goes live and keep slashing. They are obviously only interested in sales volume and need the cash flow (read about their financial difficulties on the internet, losing money, leadership changes). My big mistake was not reading more reviews before sending them my items. NEVER send them anything that's vintage or requires a more skilled appraiser or you'll probably get ripped off. I sent them two Kieselstein-Cord items: a beautiful Authentic Crocodile Trophy handbag made in Italy before 1990 in perfect condition with the cloth bag and a sterling silver (clearly stamped on the back) alligator buckle with belt and unique silver belt loop, which they labeled as "silver-toned." Other sites had similar items but TRR brags about their expert appraisers so I sent these vintage items to them, especially because my original consultant told me I could have them returned if I felt the price was too low. (She then promptly left the country without giving me contact info in her absence. I only found out she was gone when I filed the complaint.)
Other sites had the bags priced from $2,000 - $8,000 and $500 - $600 for the buckles only. I didn't expect $8,000 but somewhere in the middle and kept checking to see how they would be priced. They suddenly went live at ridiculous prices and sold immediately that day. Bag was priced at $455 and belt at $345. I kept trying to call my consultant and the office, sent emails and chat messages to try to stop the sales but was eventually told it was too late, they never cancel a sale. I filed a dispute and they finally agreed both were worth more and settled for a few hundred dollars more after four months, but not nearly what the items were worth. During those months I was assigned three different consultants asking me for more items to sell and promising to get my issue resolved.
Either the appraiser didn't know what they were looking at OR they did and the appraiser priced them low to snap them up or have a friend get them. Look at the ads they send daily saying "Up to 30-40-to 80% off". How can sellers make any money? They also featured a couple of their appraisers in their daily Email Ads and how experienced and skilled they were, finding a vintage Hermes Crocodile Bag worth $52,000! I guess that appraiser didn't see mine. Bottom line is they only care about cash flow and attracting more buyers. They need sellers to supply their merchandise but don't care about you or quickly resolving any issues, TERRIBLE customer service. If you have a new designer item with the tags attached, you might get a fair to low price as a seller, otherwise look elsewhere. I will never sell another item with them but may peruse the sight to see what treasures they have undervalued to make a quick buck, if they are still in business.