In July-2020, my husband came to the Walmart Shorewood to do some shopping, as we do 2-3 times a week (at least). He asked the girl at checkout to add a refill on the propane as he had the old one outside. He was told to go outside and someone will come. He waited btwn 10-15 minutes and no-one came, he waited a little while, knowing it's usually busy. No-one ever came. He went back in and after all that, someone finally came out and never even looked for a receipt, could have just taken one for nothing, if we were that kind of people. I had the same girl on 8-16-20, when I got up to the checkout and I had a box of hard seltzer I mentioned it to her right away as I knew she was not old enough to sell it, and so that she could call someone before she was done ringing everything up, she never did. I could see different associates that looked like they might have been in charge or a lead of some sort, but that is a rarity as you usually have to wait and it holds up the line and as not to do that to the people behind me, so that is why I told her this ahead of time. I ended up flagging someone down before they walked away as the line was growing. At the end I asked her please dont put the soap with the fresh vegetables, she never acknowledged me and sure enough not just that but she put a fresh pie sideways so it would all run together. I have had multiple times of having to re-bag my own groceries because of that was the same situation with other associates. I even went as far as asked for a manager after the umpteenth time, the person in charge said she would talk to the associates, I did remind her it should be especially the one's who are doing it as an employee if you already know and know you are a courteous employee it's kind of insulting as the guilty one gets off the hook, not that continued reminders or training is not a bad idea, as I know they must be given some sort of training in the beginning as this is an import part of what they do, besides for taking money. But last week was the clincher (trust me I could go on but I dont always say something as a lot of it is pure attitude-that I chuck up to the personality or lack there of). However this woman I have had issues with before that my husband encountered on (terminal #SC******* on 08/25/*******@11:58:16 am), she sits down to ring people out and always is sooo crabby, one time I walked up and she went "oh geez' bc I had 5-large items and about 10 small in a lane that was 20 items or less, and she did not hide it and did it in front of other customers, I said 'What?" then said never mind and walked away, I could have put my items down and went to Target, but I still went to another lane humiliated. SO when my husband came in on that day 08/25/2020, she bagged his things as he was paying and asked if that was everything in the bag, she said yes I put everything in one bag. He got home and realized he did not have the dental floss and went all the way back to get it, got home was assuming it was everything until he went to go put batteries in something and realized those were not in there either. Sure some of that could be on him, so I said you have to call the store right away when something like this happens so it is fresh and they will know when you go back. He was so frustrated that I told him I would go, I went the next day as it was getting late and he was told it would be at the desk-as I told him to request. I went stood in a long line with the receipt, I get up there and of course the item was not there. I went to go pick it out again and had to stand in line, this is just ridiculous. I would not blame the girl who worked the counter b/c she would have had nothing to do with the previous day, I would not blame someone in front of me b/c they would have no idea of knowing I had been in line 3 x for the same thing. I dont blame the nice courteous associates that I have ran into, as the majority does not make up everyone, I am a very considerate person, I greet and thank people. But when you are working in public one should at least have basic courtesy. There is the woman who was working the dressing rooms who put me in with 3 bathing suits as you know it takes time to finagle into bathing suits. Well after about 3 minutes she opened the door wide open as I was changing and never said, Oh sorry or anything just kept opening the doors? What? C'mon! Or the other associate-a older heavyset man who smokes like a fiend when you walk in the door and when he is working the register he is as grumpy and crabby as ever, and sweating as he is sitting down. I am not putting anyone down that should have a disability or anything other reason but then dont take your frustrations out on others, especially a customer. Next time I get an associate there who goes above I will post that experience as well. I have a had a young man who was so accommodating he helped me bring out a a large item even though I said I could probably do it myself, but thank God he did, as he was a great help! I dont care what you do for a living do it with pride, not regret. I could scan and add the receipts if needed but will not at this time. Maybe you should start giving incentives to help with the customer service, as lets face it-unfortunately Walmart has a reputation for this. Especially if you put some on to be a greeter and they dont even look your way or are on their phones as you are leaving (could be walking away with something valuable that had not been paid for). I will acknowledge that I come back because their are a lot of items that I need or want from the store, but that should never be taken for granted. Thank you and thank you to the associates that do go out of their way!