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Schnitz Racing Reviews Summary
Schnitz Racing has established a positive reputation among customers, noted for its high-quality products, reliable service, and user-friendly website. Many customers express satisfaction with timely deliveries and effective communication, particularly regarding technical support and product inquiries. However, some reviews highlight concerns about service delays, particularly with inventory updates and product exchanges, indicating a need for improved responsiveness in these areas. Overall, while the company excels in product quality and customer engagement, addressing logistical challenges and enhancing customer service interactions could further strengthen its reputation.
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Ecu flash is better then perfect had to edit my review because I'm slow lol will definitely be shopping here again
I love motorcycles and I have a great kawasaki actually. So, it's obvious that motorcycles as well as cars require plenty of care and services. So, I have decided recenetly to change my spoilers. I couldn't find any company which would provide me with those spoilers which I needed, because every company offer spoilers for all modeals of kawasaki, despite my one. This company was a real treasure for me, because it offers details for my model. I applied to customer support and quickly got a reply. I ordered here a spoiler and it has already come to me.
Good product, good quality, reasonable price. Recommended.
Called to exchange a programmer I had bought the lady had attitude refused to exchange they need to work on their customer service do not recommend this company
Always been good to me just had the price and part I bought had changed so much but sign of the times,,,, The lady who helped me was ex. Nice and know what she was doing
Customer service was completely consistent with what was described on website. 1 day turnaround time. ECU flash opened up the bike beautifully, especially when paired with a full exhaust, fuel tune and pair valve blockoff. This was like a whole new bike. The new ecu really shined when I took the bike to the track a couple of months later. If you want to really experience your engine the way it was meant to perform, then flash your ecu. If you want it done right and fast, send it to Schnitz.
Schnitz racing is a great web site and the communication is excellent, can't ask for much more... Keep up the good work 100% loyal customer
They had great customer service and help me with questions later, even after I got my parts.
The part I got works extremely well
Since I've been purchasing from schnitz racing. I could never be more satisfying with all my purchases. I Will definitely buy from schnitz racing again.
I have had only a good experience with all my purchases and really like the emails with new products. My only wish is that there was more ZX14 gear (dry sump kits, low profile sumps etc.) when I started my project 2 years ago.
A complete shop with good service makes it easy for consumers to find the best spare parts from reputed manufacturers. I want to go back there and look for the latest automotive equipment. Always be the best store in serving consumers.
A truly awesome experience i wouldn't hesitate to do business with them again it was a pure pleasure.
I've ordered a few things from Schnitz Racing. Everything has always arrived on time and been packaged properly. Definitely a good place to do business with.
Very rude, customer service. I will not recommend to no one. Hard earned money should be spent in friendly places
Hi Francis. Looks like had placed an order for (4) rivet master links ($23.96 total). Then, after those were shipped, you had emailed requesting clip style master links. You shipped them back and we shipped the clip style to you at no extra charge. Your wife then called about shipping the replacement links via a priority service at our expense. We offered standard shipping even though this was no fault of our own. Please let us know how we could have done better.
So easy to buy from, good price, fast shipping and easy to use web shop.
Thanks again. Will be repeat shopper.
Excellent service. Very user friendly website. Received item one day earlier than expected. Customer service was available for the questions I had.
Got what i need through an effortless process. Received my items as per described. Overall easy and smooth transactions
Excellent customer service I like that the prices and quality are satisfying and also a good inventory for Hayabusa.
What I like about this company is that they have quality stuff at good prices - no gimmicks or false advertising - peace of mind shopping for good parts - it's just a no brainer shopping with Schnitz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Juan. We're sorry you were not satisfied with our answer that you could not return a progressive nitrous controller you purchased 8 months ago.