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Immedia Systems Reviews Summary
Immedia Systems has a rating of 3.9 stars from 315 reviews, indicating that most customers are generally satisfied with their purchases. Immedia Systems ranks 777th among Electronics sites.
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I am a vendor to an International Airline. Ordered a POS monitor first by calling this place to confirm in stock. Some foreign fella answers the phone with basic English skills. Not feeling warm and fuzzy after call, I went ahead an ordered a $630.00 ELO 1717L for my end user. End of the day I get an email with order cancellation. I call Immedia only to reach the same salesman who proceeds to tell me "Your order is cancelled due to fear they wouldn't get paid." What? I have this CC for 30 years... I get an email with a credit card authorization verifying my CC is legitimate, and a second cancellation. No monitor and now some foreign fella at this place has my CC information. Called CC company to change Card. WHAT A HASSLE, What a SCAM!. BEWARE,,
Received immediate response when I called them. Easy to order. Very happy with the service, I will be purchasing more items from them
I was pleasantly surprised they validated an odd part I had ordered by mistake. We need more businesses like this. They saved both of us a lot of time and money in shipping and returning.
Good prices, easy to find product but i wish their was more product info. Arrived super fast!
They canceled my 2 orders because PayPal did not have confirmation of my address. Instead of asking me to present prove of address they searched in the web and found the name of the previous owner of my house, assuming my address was wrong... How could a serious company rely on Google searches to do business!?!?
When we received the order, PayPal, our credit card processor, marked the buyer’s address as unconfirmed, and this meant that they were not going to provide seller protection. The buyer’s credit card bank also returned an I3 security code indicating that address verification was not available. The buyer's email address having a ". com.br" (Brazil) extension corroborated this. This meant that the credit card was not issued in the US, and we state on the website that we can only accept US-issued credit cards since they provide address verification.
We tried placing the buyer at the address and we couldn't. We asked if he could pay with a confirmed PayPal account or bank transfer. Payment through a confirmed PayPal account is good since they provide mutual protection.We told him this but he proceeded to try a different card that showed up as unconfirmed as well. That made it too risky for us.
Being an internet business, hardly a day goes by without us getting attempts at credit card fraud. In all cases, if an order shows up as high risk, we always explain what the problem is and offer ways to remedy it. This is something we take the time to do since it is for the protection of the actual cardholder and ourselves.
Very easy to purchase product and reasonable pricing
Quick easy to navigate your website and fast easy transaction
I have ordered from you before and had great service. Also shipping is fast and free on most items.
Website has a great layout and intuitive interface. Easy to navigate and see relevant product info. Lost 1 star due to high shipping cost to Alaska, USPS would do much better than UPS for cost.
** Even with the lack of economical USPS shipping to AK, the vendor upgraded us from UPS Ground to UPS 2 day air. Pleasing enough to earn back the star to FIVE stars. Thanks! **
Always a quick and easy process. Great follow up when shipment is sent.
My overall experience was very good. Very friendly and helpful. This was a product that was hard to get because of its recent release and popularity. One was located and shipped quickly. Good deal.
I'm confident in a quality product. Shipping was fast!
I received my order very fast. The item is as it was described. I would highly recommend Immedia Systems to anyone looking for a good price & customer service along with it.
Well organized and intuitive interface. Quick delivery with product as expected. Couldn't find my order from a year ago, so I'd like to see order history kept longer.
Update: Found past order - it was still under "Order Status" link instead of "Completed" link
Easy to navigate to find items. Quick customer service response.
This is my second purchase from this company. Quick electronic delivery of my purchased product. I would recommend immedia systems to anyone.
While the site is a bit busy, the process was clear.
Found my item cheaper than elsewhere. In fact, I expedited the shipping for an extra fee and it was still just under the next cheapest's price. Will reserve full praise until the item arrives.
Continuation: got my item exactly when expected. The item was exactly what I ordered and in perfect shape.
I have previously received prompt accurate order
Fulfillment,so you are our go to source for electronic components. (Janam XG3's)
Very quick and easy. Would have appreciated an even cheaper shipping option for something so small and light.
From the business
We sell brand new business and personal electronics and equipment.
We strive to offer the best prices.
Items in stock ship the same day, and shipping is free for orders over $100.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our credit card processor, PayPal, marked both billing and shipping addresses as Unconfirmed and that they would not be providing any seller protection. We don't process such orders due to the high risk and we state this as such on the website.
We voided the authorization that was done and no charge was made.