ServerManiaReviews 46

Let me start by saying this, ServerMania provides no way to rent a server for a month. The minimum term you're going to end up with is 90 days so go ahead and multiply the hosting cost by 3x because that's what they're going to try to screw out of you. When you set up your server it will take longer than expected and your term begins before it's online and available to you. My server wasn't available until nearly the 5th of the month but my billing period began on the 2nd. Slow setup and ticket times are the norm with this company. But back to the billing problems, before your server is even available to you, you have to cancel your subscription or you will be charged for 3 months. According to their terms you have to pay for the service while you aren't using it before it's set up, while you aren't using it after cancellation, and 3 months of service if you are unable to cancel it because you didn't cancel it before it was even set up. I got a confirmation on their website that I was able to cancel my service and 4 days later got an e-mail telling me I have to pay for 2 more months of a service I can't and wont' use. $#*! these guys, don't give them your business.

Update:
I had faced more than two weeks of downtime and It has been solved once I reached out to the top level of the management.
They are very responsive to my query and provided me a resolution in next 24 hours.
Hope this smooth experience would be there for all, I recommend servermania again.

----------------
I have been their customer for more than 7 years.
I had faced more than two weeks of downtime.

I had initial 4 days of down time and this is their response " We dont know what went wrong".
This is the most dumb thing I ever heard from a hosting company.

And they fixed the issue and the resolution provided is half baked. Control panel says one thing, what is running is something else.

As of now, I took screenshots of the control panel, marked the options in circles to make them understand, its like teaching a kindergarten instead of talking to a tech support.

DO NOT USE SEVERMANIA, EVEN IF IT IS FREE in 2022.
IT WILL COST YOUR BUSINESS.

I have been using ServerMania for a couple months now.
So far, support has been stellar, answering all my questions professionally, quickly, and at all times of the day.
Prices are very good, and we are looking at reducing our spend significantly.
The inventory is great with wide-ranging options for CPU, memory, disk, RAID, OS, region,...
At this point, I am extremely satisfied, and would use ServerMania without hesitation.
We test performance/bandwidth daily, and remains inline with what we bought!
Reach out if you want to talk to me in person about my experience.
Sal.

Next to zero tech support, our game server is under DDOS attack for 3 days now and all they can say is "we'll get back to you when we have more information"

They also Null Routed our IP when a clients Wordpress site got hacked. Instead of messaging us about it, they just Null Routed the entire IP knocking out every website on the server (100+) - This is unheard of in any hosting company.

They also claim to have 100% uptime which is actually a fraudulent claim to start with. One of our servers went down for 3 hours after only having it for 2 weeks because of them having network issues.

The tech support consists of people who just reply to you with "We will update you shortly" That is it. Nothing more than that. Avoid this company at all costs. Was with them for 2 years and they are just getting worse and worse... They won't be around any longer.

Great for the budget minded person
Super support staff, Great response time from support staff.
Fast setup time

As the Title states, I've had nothing zero issues with ServerMania since I started doing business with them again in Early 2018. No downtime, no issues at all. In fact, it's going so well I'm expecting to go something wrong soon but so far, "I'm givin' 'er all she's got captain!"

Seriously though. Very highly competitive hosting provider. If you're looking for a specific server like I was for a specific needs but the cost is a bit high? Contact them, they'll work with you!