Premier Inn NEC Airport UK For 3-days, we were unable to contact any member of staff on the house phone. When we phoned from an outside source, again - NO ANSWER. Room maid on 2-days running only left a single towel in the room, despite the fact that the room was occupied by my wife & I. When we went down to reception, there was no-one there. Ceiling above the room was sooo thin that we could hear the guest above the room prancing around like an elephant well after 12.00pm and again before 6.00am All-in-all a very unpleasant experience

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