7 reviews for NeoBux are not recommended
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Georgia
1 review
8 helpful votes

Inappropriate Costumer Service
February 10, 2017

If you try to expose a very inappropriate costumer service individual who is disturbed and unprofessional, you get banned from forum. Here is the copied conversation between me and the something seriously off about the guy named Klaus C

Here is the conversation between us! Go figure!

I'm pretty sure that I clicked 9 oranges yesterday on Thursday 02/09 but it shows as if I didn't. A malfunction in the system? Would you please take a look at it?

Call accepted by operator Klaus C.

Klaus C.:
I'll take a look at your account... Hold on.
Berrak Pinar:
Thanks
Klaus C.:
Yesterday, 0. Today, 2, so far - server time.
Berrak Pinar:
That's what it shows but i clicked them all yesterday. It's bizarre.
Klaus C.:
You have a lot of Invalid Advertisement Visualizations...
Berrak Pinar:
I dont know what does that mean
Klaus C.:
Common causes:
Klaus C.:
Terms of Service 2.3. Each advertisement can be viewed by the same IP only once per 24 hours. For viewing advertisements an internet connection must be used only by a single user every 24 hours. Any attempt to do otherwise may lead to the termination of your account. You can use multiple IP addresses to login. Logging in from proxies/VPN or shared network environments (such as, but not limited to schools, LAN houses, cybercafés, etc.) is not allowed.
Klaus C.:
Terms of Service 6.4. Advertisements must not be viewed on mobile phones/tablets. Doing so may lead to the permanent suspension of your account. Advertisements must only be clicked on using a mouse and not using any other methods.
Berrak Pinar:
I only use my laptop, and same IP address.
Klaus C.:
No shared networks, proxies...?
Berrak Pinar:
Nope
Klaus C.:
You should get an error message every time an ad view fails.
Berrak Pinar:
I sometimes do but always thought it was from the other side.
Klaus C.:
What side?
Berrak Pinar:
Your side. Ad might have not be loaded and what not
Berrak Pinar:
My comp works just fine
Klaus C.:
Ah, so you are all OK, and any error our fault - what an attitude Smiley: Wink
Berrak Pinar:
Frankly I am all OK and if there was an attitude it was you just being rude!
Klaus C.:
Ah, more of that... Happens.
Klaus C.:
<<< Some snowflake kid who is fast to say "rude" and get all offended >>>

Klaus C. Has left the conversation.

Berrak Pinar:
I dont think you are any help. Its a shame! HAVE GOOD ONE! I'm a 42 yrs old adult! I'll be reporting you!

Date of experience: February 10, 2017
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