I thought I ordered a single sheet music file for $3.99. I waited for a link to download the file but never received one. I didn't open an account or subscribe to the service. But I checked my Paypal account and found they'd charged me for a subscription for $84.99. I tried to contact Musescore, but they have no phone number to call, only email or chat. I sent a message through chat, but never got a response. I emailed them. I also contacted Paypal and they said they needed to wait for Musescore to respond with information on the transaction. Then I got an email response from Musescore saying they'd issue me a refund, but only if I cancel the Paypal investigation. Since I didn't trust them I asked Paypal if I canceled it and their refund didnt go through for any reason could I reopen the complaint, but I couldn't. So I decided to just wait it out. Paypal kept asking me for information, and proof of the subscription. But I cannot prove something that never happened. I asked Paypal if Musescore had any info about the transaction, like something I signed or an account I opened or if there's a contract number of my subscription. They just said they'd gotten info from Musescore without telling me what it is. It was suggested that I go into Musescore to see if I could cancel the subscription. I don't have an account! I cannot cancel something I don't have access to. I could open a new account but it wouldn't be connected to the transaction that they said took place. Today, I got word from Paypal that the complaint was resolved in the sellers favor! How? I didn't get the song I thought I ordered, and I cant even use the subscription because I don't have an account or the subscription! I'm deleting my Paypal account and every banking account I have and stuffing my money in a mattress like Jack Benny. I'm so sick and tired of this. I CANNOT PROVIDE PROOF OF PURCHASE FROM SOMETHING I NEVER PURCHASED!