Luminess has a rating of 3.8 stars from 7,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone and color match. Luminess ranks 2nd among Cosmetics sites.
My experience was very easy, placed order to try before you buy, receive the product within a very reasonable amount of time and went to work. Not too pleased with my color match, a bit too light in color and in coverage. Hoping to try a new foundation color before my two week trail is up.
I did the try before you buy. It said I would only be charged $5.90 and it charged me $52.31.
Order# *******.
Was informed that the $52.31 was a hold. What do i need to do now, I am not impressed with the products at all
I had fun getting all the products on my face. Love using a brush to apply makeup. Also I like how the Blush is also put on with the brush. Might try a different color.foundation. I never received the cup to clean the brush in. Could you please send that to me. Thank you.
I have used the product for over a week and not sure, but I don't think my skin is agreeing with the product. Face breaking out in several places. Over 60, my face does not break out. Also, the color is not right, needs to be lighter.
I only used the spray makeup and brush provided. I thought it went on very smoothly, and it lasted all day long and still looked fresh at the end of the day. I didn't try any of the other products, as I didn't order them, and have sent them back to you! I expect to be credited or not charged for them!
Good and easy! She gave me a lot of information that helped me and even sent me out a different color than the one that I had ordered because it wasn't matching correctly. I appreciate good customer service because everything is so much money these days.
Website was hard to navigate. Finding the products I wanted was difficult. I ended up with two products I didn't want and had to bail out of checkout to return to my bag and delete the unwanted items. Checkout was also difficult even though I chose PayPal.
I love the product. It was easy to blend on my face. I got a lot of compliments regarding how nice my makeup looked. And I think I'm going to work with this I really love this product and I really want to work with it thank you Rhonda
I ordered the try before you buy basic set but received several items I did not order, and was billed for them. I called to cancel as I was not happy with the product. Icalled and was told to keep the extra pieces at an additional cost. I didn't the products, have no use for them, but had to pay for them anyway just to get out of the program. Not a happy camper!
It is easy to apply, the coverage is great and it does match my skin well. My only disappointment is the overspray when applying to the brush. The advertisement shows women applying this in their car I don't see how with all the overspray. My concealer was not a good match it was very light. The palette is very nice, the pigment for the eye shadow is great and the powder is very nice.
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).
We have recently tried to contact you and were unable to reach you. We deeply apologize
For the recent experience you have had and wanted to ensure you are completely satisfied.
Please contact us back at 888-424-7623, and we would be happy to get you taken care of!