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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Illinois
1 review
1 helpful vote
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Terrible business
October 1, 2025

Ordered a ring August 31st. Its been over a month and still not here. Emailed and messaged on Facebook mutiple times with no response. Even paid for standard shipping for the ring to get here sooner. Honestly, wish I could go back just to save my money. This place steals from hard working people and should be ashamed. This company needs to close their doors. If you want to buy a ring, please do yourself a favor and not order from this place. Absolutely awful.

Date of experience: July 31, 2025
Pennsylvania
1 review
0 helpful votes
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Beautiful work
September 18, 2025

Amazing quality. Beautiful ring. Just what I imagined.

Date of experience: April 15, 2025
California
1 review
0 helpful votes
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Poor quality and long lead-time
August 3, 2025

Very poor quality and long lead-time. DO NOT BUY! I purchased a ring and only wear for about 3 months. The coating is totally worn and fade. Worse than a trash!

Date of experience: August 3, 2025
Michigan
1 review
0 helpful votes
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Just Beautiful
July 15, 2025

I love the ring that I got. I purchased it in a size 7.5 when I got it the ring was simply beautiful but when I put it on the top band was very tight, I love this ring so much in stead of returning it I just purchased another ring in the next size. I have gained a couple pounds so the 7.5 was small now when I loose weight I'll have the 7.5 for back up.

Date of experience: July 15, 2025
Minnesota
1 review
1 helpful vote
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Long wait time.
June 3, 2025

Took over a month to get to me, was supposed to be a Mother's Day gift. 8-10 business day shipping was a lie

Date of experience: June 3, 2025
Ohio
1 review
0 helpful votes
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Very satisfied customer
June 1, 2025

My experience with joancee was great and I received my gift on time. And the shipping details were on point.

Date of experience: June 1, 2025
New York
1 review
0 helpful votes
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Lost package
May 30, 2025

My package for some reason wasn't delivered to me. I never received it I contact them on Facebook messenger they left me on read and never gave me a feedback.

Date of experience: May 30, 2025
Texas
1 review
0 helpful votes
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Beautiful ring
May 30, 2025

Beautiful ring, but slow shipping. Ships from China... And customer service takes days to respond to emails

Date of experience: May 30, 2025
Arizona
1 review
0 helpful votes
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Horrible Customer Service
May 30, 2025

I placed an order for a gift and placed it in PLENTY of time for delivery according to their website. Here we are, a month later, and still no order received. I have reached out multiple times and I just keep getting told "it'll be delivered in 3-5 working days". This is completely unacceptable and I will not be ordering from them ever again.

Date of experience: May 30, 2025
Canada
1 review
0 helpful votes
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50th Anniversary Rings
May 26, 2025

Beautiful rings, excellent finish and we will be proud to wear them. Delivery time was very good as well.

Date of experience: May 26, 2025
Texas
1 review
0 helpful votes
Follow Shauntel C.
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The ring took a while to get here which is fine, but once I got it and opened it I was devastated. The gold cross was completely popped out. I can place it back where it should go but it does not stay at all and for this reason it's not wearable. This ring was supposed to be for our renewal of our vows and now my husband can't even wear this. The worst part is I tried multiple times to open Facebook messenger to chat and it wouldn't open, I sent multiple emails with pictures and a breakdown and have heard nothing…. It's disappointing honestly because I want this ring for my husband.

Date of experience: May 25, 2025
Texas
1 review
0 helpful votes
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Terrible experience
May 24, 2025

When I ordered it said 9 to 12 days. I have waited over a month now to receive my order.

Date of experience: May 24, 2025
Australia
1 review
1 helpful vote
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Definitely wouldn't recommend
May 24, 2025

Ordered what feels over a month ago
I've been told my item has shipped and been delivered! I still haven't received anything and they say they are working on it still haven't heard anything. Very disappointing

Date of experience: May 24, 2025
Louisiana
1 review
0 helpful votes
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I don't recommend
May 23, 2025

Still haven't received my order. Customer service email keeps giving me same response

Date of experience: May 23, 2025
Illinois
1 review
0 helpful votes
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Still waiting on my refund
May 23, 2025

Still haven't received my refund or merchandise that I expedited. They give you the runaround

Date of experience: April 23, 2025
Virginia
1 review
0 helpful votes
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Omg
May 22, 2025

My ring was beautiful looks very expensive I get so many compliments.

Date of experience: May 22, 2025
New Zealand
1 review
0 helpful votes
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Amazing!
May 22, 2025

Thank you for my beautiful, cost effective piece of jewellery. I will definitely be back as it doesn't cost the earth but you can't tell be looking at it that's for sure.

Date of experience: May 22, 2025
Massachusetts
1 review
0 helpful votes
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Very average services
May 21, 2025

I got charged twice and they wouldn't send me my products I got charged twice on my card. I have a file dispute and they were being very pushy and wouldn't send me the other ring until I canceled the dispute. I got refunded for one of that, but they wouldn't send the other one until I canceled my dispute, which I think is very unprofessional

Date of experience: May 21, 2025
Florida
1 review
0 helpful votes
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So far terrible 😞 no tracking email, only more as to buy more stuff. Never again! I want my merchandise or my money back.

Date of experience: May 11, 2025
Florida
1 review
0 helpful votes
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Gorgeous
May 18, 2025

This ring is so gorgeous. It is true to size. I was scared at first that it would be too small or too big. I will recommend it. It makes my hand look so beautiful.

Date of experience: May 18, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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