6 reviews for Nerdify are not recommended
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New Hampshire
1 review
0 helpful votes

Felt cheated by Nerdify
May 9, 2020

Calculus finals week. I thought nerdify would be my savior but it quickly turned into my nightmare! Customer service bot or rep or whatever it is told me my work would be completed in 4 hours prior to paying. Once i paid they told me i would receive the order within SIX hours and if the Nerd had any issues or fell behind i would be notified. Well SEVEN hours later i contact them just to be told they want 12 MORE HOURS to do less than 35 questions. I couldn't do this because i had a deadline to meet, so then they charged me $90 on top of the $180 i had already paid and told me i would have it by 11pm (i originally paid at 1pm and was supposed to have it all completed and in my possession by 5pm). I cough up the last $90 of my GI Bill money for them to turn around and say that i will have it by 12am?! I feel scammed and tricked by this service. GO TO CHEGG. BETTER PRICES, BETTER RATES, BETTER TREATMENT TO THE CUSTOMER! I spent $270 for chicken scratch and half correct answers (14 out of 34, so not quite half). Can't say i'll be recommending Nerdify or even using it for myself again.

Date of experience: May 9, 2020
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