English Tea StoreReviews 6,273

I love this Jasmine Dragon Tears tea! The flavor reminds me of my visit to China. I have been experimenting as to how much to use. I only add about 8-10 pearls to my cup. It's a very mild and very flavorful tea.

I've been a customer for some time now and have never been disappointed. The selection of teas is just amazing - plentiful old favorites and new finds! I appreciate English Tea Store's professionalism in keeping me informed as to shipment of my order, which is always received promptly and expertly packed. Great sales and quality products - all in one easy-to-navigate website!

I don't live near a whole leaf tea shop, so I have to order my tea. I've begun to find that the teas I enjoy are getting harder to order without a wait, including a good Darjeeling. Well, I didn't have to wait from the English Tea store and the price is right.

This was the first time I ordered from Truede. I had received a box of Turkish Delight last year as a Christmas gift. It was time for more, with the Christmas not far away. My order was faster than I expected and I'll definitely be using Truede again.

I have ordered Christmas treats from this company for several years and they always arrive as promised. It's crazy to order from their website.

I was looking for a specific flavor of tea and found it here along with other flavors I would not have bought if it wasn't for the sample sizes.
Also, I purchased some porridge oats with my last tea order that was on clearance but was later sent an email saying they didnt have it in stock. After I responded to remove it from my order (instead of choosing something else), I got another email saying they had it at another location and it will ship out from there. That really impressed me because the oatmeal was probably cheaper than what it cost them to ship it to me.
I appreciate the integrity of the English Tea Store.
Also, the Flahavan's porridge oats are fantastic.

It was easy enough to order. My order ended up split up as one order was backordered but then mysteriously showed up at "another warehouse and shipped from there (no extra charges). A little weird but in the end i got everything and nothing was damaged, broken, open ect.

After placing my order, I received an email that some of my items were on back order. I called and the associate I spoke with was super friendly and helpful. She offered to send out items they had in stock immediately and a 2nd shipment for the back order. To my surprise, I received both packages within 2 days of my call! They also sent me a follow-up email to be sure I received all of my order. We have been ordering from ETS for years and they never disappoint with quality of items and fantastic customer service.

Good variety of teas at English Tea Store and reasonable prices. I have enjoyed spending my money here much more than the grocery store.

I've always had a good experience with ETS. Always a large selection, great variety, and seasonal flavor specials. And great shipping times across country.

It took forever to arrive. Being a small box it was put in a larger box snd not wrapped so it banged around in the larger box damaging it and some of the tea bags fell out. It was to have been a gift! Sigh I could not find a customer service contact on my order or their website.

I have been wanting a 'Cobalt Betty' for several years, but it's hard to find them in stock. I saw them available recently and jumped on it. Shipping was quick and the item arrived well-packaged, in perfect condition. Thank you, English Tea Store for a smooth transaction and a beautiful Betty teapot.

The English Tea Store has teas, biscuits, and condiments that are either hard to find or unavailable elsewhere. In my experience orders are filled quickly and packaged well.

The ordering was easy & the products came in a very timely manner. I have ordered with English Tea Store several times & it has always been great.

I was able to get some gifts to give at Christmas.

My local supermarket stocks some items from England in its International section - prices are no different but the selection doesn't compare. Nothing Christmas, for a start. The $ amount to spend to get free shipping is reasonable so it's a no-brainer to have pudding etc shipped direct to my daughter's up north where we get together for Christmas. And if something is back ordered, customer service is really helpful to keep track of timeframes.

I was notified that one item I ordered was not available and was on back order. I was asked to choose an alternative, for faster service. I called the store and the representative checked the inventory. Item was available at the old warehouse. She offered to send it separately. All of my order arrived quickly in the next few days. Thank you! The tea is delicious!

It is getting more difficult to get English candy that I grew up on and various other items.( I live in the US) I am happy to say that the British Tea store carries a nice variety of English candy and other treats ( I buy the pickled onions & walnuts for my 92 year old mother who is British) The products arrive quickly, prices are very fair and are usually shipped without charge. English treats are a must for my family at Christmas! Thank you British Tea Store!