TERRIBLE EMR! This is up there with Meditech. Not user friendly whatsoever. I'm fairly tech savvy and can learn to navigate and troubleshoot things on my own, but the amount of useless buttons, drop down menus, and windows to get anything done is time consuming and NOT user friendly. Poor integration between everything. I used Practice Fusion in my previous position and it was so well integrated with patients' charts that there was little stress in navigating through SOAP notes, labs, prescriptions, outside records, etc. Being able to create your own templates was so easy. With ECW there's just too much to click and figure out if the button is going to do what I want it to do. When I would hire on new providers at my last job, the set up was FAST. I could also schedule quick sessions with their tech support to train our new providers on how to use the EMR. Also, you can integrate an electronic system so that when it is received through your eFax (Updox), you can send it from the fax to the patient's chart WITHOUT HAVING TO SCAN IT. What a concept. I was surprised when I was told at my new job that MA's still scan documents. I feel like that would make their work flow more streamline and faster to get outside records for providers to look over. Less off everyone's plate.

With ECW, they said it's going to take up to 2 weeks for me to be able to e-prescribe. Also, I need to submit my actual signature to them which has taken 2 weeks so I can't sign my SOAP notes. Practice Fusion electronically signs everything. It has been a NIGHTMARE at my new job because now I'm going to have to go back and sign all my charts since my signature hasn't been put in the system yet.

The amount of time for me to write prescriptions, orders, and look over document has doubled since having to use ECW. I'm hoping the physician I work for will consider using Practice Fusion (and no I don't get money to promote that).

ECW just needs to be scrapped overall or COMPLETELY changed to a system that fits into present day.