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DiscountFilters Reviews Summary
DiscountFilters has a rating of 2.9 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. DiscountFilters ranks 14th among Water Filter sites.
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I had 2 two broken water filters for my Whirlpool French door fridge. First broke December 2024 with less than 6 months of use. The second June 9,2025. Also less than 6 months old. Both times, Water all over the refrigerator & the kitchen floor before I could turn water off. Both filters broke at same location at the top. Company replace (3) filters 1st time & gave me a full refund the 2nd time. Price, Service & delivery is good, but now I question the quality of the filters made in Indiana.
I ordered a 3 pack of water filters for my refrigerator. The postman brought an empty, cushioned envelope. The envelope was the type that has to be sealed on both sides, it was never sealed, and of course, my $50 worth of filters were gone. I immediately emailed the company and never received a reply. Very poor business practice.
Ordered filters from them in the spring with no issues.
They sent an email to reorder in the fall.
When you click the link the cost is now $135.17 which is very very high.
If you search for the same product number it sells for $89.00 on their site!
Basically trying to make a quick buck off people who don't pay attention.
Have been purchasing Range Hood filters from this website for the past 2 years.Prices are the best and the carbon range hood filters are the best.The carbon filters comes in 2 pack and 6 pack,the product quality is so good. The carbon filters does not need to be changed every 6 months and stays clean. Best website to purchase HVAC filters too,sign up for emails where you will get deal alerts.
Web link says one price then another price after you open the link. Price was "$$" for two filters then went to check out and price was more than double. Called discount filter said you need to read the fine print. No need as I will advise everyone to avoid this fine print scam.
Bought a Top tech 1625 and got a generic filter, the thing is bigger than the measurements and wouldn't fit in my HVAC. The company is a rip off, steer clear.
ClearChoice TASTE filter is not producing filtered water in our Kenmore Refrigerator.
Compatible with *******, 8EDR8D1…
Our filter number is *******. It's supposed to match the numbers listed.
I am sorry if the filter is not performing like it should. Please contact us at contact@discountfilters.com and we will be happy to assist you. Thank you for your business!
Excellent company with outstanding customer support! I ordered the wrong filters for my Aprilaire system mentioning that I should have ordered filters for a 2200. I submitted a return request expecting to get a return label then I was going to order the correct filters. I received an a email to keep the filters (donate to someone) and that the correct filters were being shipped at no charge! Unbelievable! Telling everyone I know to check the site for all their filters!
Hi Helene. Thank you for the great review! Please let us know if we can assist you further and thank you for your business!
I write this review on 2/4 or 15 business days since I placed an order on 1/15. Their delivery policy is 3-10 business days for free delivery. So I should have received my filters between 1/20 - 1/29. According to their order tracking system, it's been at a processing facility since 1/25 with no further update. So I called customer service today and they said it was probably lost. They offered to ship via FedEx Ground which would take another 2-3 business days or middle of next week. When I asked if they would offer any discount for the delays, they said no. Upset, I decided to cancel the order, and purchase my filters elsewhere because I don't feel I should have to wait a min of 18 business days (25 total days). Very disappointed. Would not recommend.
Hi Greg! We are very sorry to hear that your order was delayed in shipping. This certainly not the norm for our shipments. I did check the tracking on your order and it shows delivery on 02/10/2021. Thank you for your business!
Shipping was fast, email questions were answered same day and the price was the cheapest. Excellent Replacement filters.
Thank you for sharing your recent experience, Patrick! We truly appreciate your feedback and business. Have a great day!
We have been customers of DiscountFilters for a long while due to their competitive prices and great customer service. Shipping is always fast and accurate.
Thank you for the great review, Stephanie! We truly appreciate your continued business and feedback. Have a wonderful day!
I checked all over the internet, and Discount Filters had the best prices. And I have used their refrigerator air and water filters for the past three years, and they work great!
Thank you for your review, John! We're so glad to hear that our prices continue to bring you back to us. We truly appreciate your continued business and feedback. Have a great day!
I like how my purchase history makes it so easy to re-order. My first order was easy to fill because I used this website together with my product information manual. Prices are comparable and usually beat the competition.
Thanks for the great feedback on our website and functionality, Velma! We truly appreciate your review and business. Have a wonderful day!
Ordered 4 Pentair pool filters. These filters are difficult to get mid-summer in California. Talked to customer service to make sure the replacement filter model was correct. Very helpful. Box arrived in about 4 days with no problems. The price and performance are excellent.
Thanks for the wonderful review, Joel! We are happy to hear that our customer service team was able to help out and that the filters were priced right and arrived quickly. Have a great day!
Good product. Excellent, as always. Heads up, prompt mail service. Good outfit., better than searching for them at a store.
Thank you for the great feedback, Keith! We truly appreciate your business and feedback. We hope that you have a great da!
I've made 5 purchases from Discount Filters and have consistently found their products, service and pricing to be better than their competition.
Thank you for the great review, Rolf! We truly appreciate your feedback and continued business. Have a wonderful day!
I use Discount Filters to purchase filters for my appliances all the time. They have the best price, the website is easy to use and delivery is quick.
What more can you ask for?
Thanks for the kind words and great feedback, Margaret! We're happy to hear that our website was easy to use and that the products were priced right and delivered quickly. Have a wonderful day!
We teceived correct filters in good shape in just a couple of days. Great service and price. THANKS
Thanks for the great review, Jodie! We're happy to hear that our service, prices, and products made for an overall positive experience. Thanks again for your feedback. Have a great day!
After my first review where I complained about the return procedure, I got label and was able to return the filters which didn't fit. I had already ordered the correct filters but never got any credit or refund that I can discover.
Hey Robert! We're very sorry to hear about the delay in your refund processing. If you would, please give us a call (888-407-5688) so that we can look up your order and get to the bottom of this for you. We truly apologize for this inconvenience and look forward to hearing from you. Have a great day!
I ordered the filters and they were delivered quickly and efficiently.
Upon installation they were perfectly.
I can really ask for nothing better.
Thanks for the review, Daniel! We truly appreciate your business and feedback. Have a great day!
From the business
Buying replacement filters for your home or business can be a challenge, especially if it's your first time. Making sure your chosen filter fits the proper system requirements, as well as your personal needs, is crucial to being satisfied with your purchase. We understand and make the process of finding the right filter easy. That's why we keep our inventory large and our prices small with fast, free shipping on orders over $50 and free returns on all products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry the filter did not work for you. We have a 100% Satisfaction Guarantee for fit & function on all of our filters, along with a One Full Year Free Return Policy. We will be happy to help with the Free Return/Refund process. Please reach out to our Customer Service Department either via email at Contact@discountfilters.com of by calling at (888) 407-5688 Mon-Fri 9:00AM - 4:00PM EST. Thank you.